Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

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How Do I Cancel My Order with

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our iTunes how to guides page. And also our Apple guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

Conference realignment
You charged me yesterday and I did not order anything Lori Hutton *****@***.com Call...
Paid for ESPN* and not letting me watch on tv but only on phone works
Is the Best Virginia game on espn plus tonight
Need to speak to someone right away it’s very important it’s about my child that’s goin...
I need to cancel the subscription
Spoke with customer service on Saturday July **th I explained to them that I purchased...
I have roku plus, I subscribe to espn through it, but every home I turn on espn it says...
Hello. My name is Grigoriy Saksonskiy. I'd like cancel my subscription to ESPN, but...
We ordered the McGregor fight Saturday night. As soon as the fight started, the connect...
Cancel my subscription
I’m getting charged for espn plus and I dnt even have Account
Charge I don’t recognize, never ordered anything
I got charged **.** for ESPN * when I already have ESPN*
Did not receive the UFC PvP on ******, I would like a refund.
I liked Maria Taylor until all of this mess. She’s handled it like a stupid ******brat...
I bought the fights last night and was charged twice on my card
I wrote to you about your appalling service. I'm trying to get ahold of an agent to spe...
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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