Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

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How Do I Cancel My Order with

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our Sony how to guides page. And also our AT&T guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I subscribe to ESPN channels through Directv. How can I watch these channels using the...
Just bought the ESPN* app and it is in technical difficulty. Does it have something to...
I’m wondering if you’re going to televise the ncaa national wrestling championships ?!?
I ordered ufc ppv and it’s not playing
I ordered ufc pov and it won't play
ESPN is ******** up while I’m trying to watch a game and keeps flashing in and out betw...
The paper I had my account information was thrown away by accident, I need my account...
I have ROKU and am getting Media Not Allowed on sports.I have watched before.
I have ROKU and am receiving Media Not Allowed message on sports I have watched before...
need account information
It says “unexpected errors occurred” when I tried to watch a live baseball game
I have a subscription to ESPN*. My email is *****@***.com and my password has always b...
Keep inputting my credit card number*info to get ESPN* on my Smart TV...but when I subs...
Can’t watch espn plus. Cancel
Just about every minute watching hockey I get a voice pop on and list the * teams playi...
Woul like to access Watchespn
I signed up for ESPN*, but it is not allowing me*To watch in my phone.
I need to cancel ESPN *
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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