Can I Pay My Earthlink Bill by Phone?

Yes, EarthLink customers can pay their bills by phone. You will need to have your account number and billing zip code ready when you call customer service. They will also need a credit or debit card to process the payment. You can also pay your EarthLink bill by signing in to your account on the website, by mail, or using the EarthLink app.

With so many high-speed internet companies in the business, it's hard to compare the different services. Many customers want to reach speed and the connection's performance and ease of use. EarthLink has been offering internet service to customers for more than two decades, so they know what it takes to keep their customers happy. One big factor when choosing an internet provider is how you can make payments. If you are thinking of switching to a different internet provider and are considering Earthlink, you may have asked yourself if you can make your bill payments by phone. Read on to have your question answered.

Can You Pay Bills Via Phone?

If you are looking for a simple answer, then yes. You can pay your Earthlink bill by phone. However, there are a few things you should keep in mind before calling to make your payment.

First, you will need to have your account number and billing zip code handy. You will also need to know the amount of your bill to give the customer service representative this information when they answer your call. Finally, you will need a credit or debit card to make the payment.

Once you have all of this information ready, the process is simple. You will just need to call EarthLink customer service and follow the prompts to make a payment. The customer service representative will ask for your account number and billing zip code to verify your identity and account. They will then ask you for the amount of your payment and process the payment with your credit or debit card.

What are the Other Payment Options?

As an EarthLink customer, you also have other payment options that can make it even easier to pay your bill. If you do not view paying via phone as an option, you can use any below methods.

Use the Website

You can make a payment by signing in to your account on the EarthLink website. If you do not already have one, you must create an account. Once you log in, navigate to the payments section and enter your payment information.

This is a convenient option if you do not want to wait on hold to make a payment or if you want to schedule a future payment.

Pay by Mail

If you prefer to pay your bill by mail, you can simply address your envelope to EarthLink. Include your account number on the check or money order to process your payment quickly. You can find the mailing address for your region on EarthLink's website. You can also call EarthLink customer service, and they will provide you with the correct mailing address if you do not have it.

Use Auto Pay

Another option is to use auto pay. This feature allows you to make automatic payments from a checking or savings account. You can schedule these payments to occur every month, and there are no fees associated with this payment method. However, your bank may charge a small fee for this service.

Use the EarthLink App

If you have a smartphone, you can pay your EarthLink bill by using the app. The app is available for both Apple and Android devices, making payments easy. You simply need to download the app from the app store and log in with your account information. After this, you can make a payment whenever you like. If you have any issues with automated payments, you can call customer service.

Why Did GetHuman Write "Can I Pay My Earthlink Bill by Phone?"?

After thousands of Earthlink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Can I Pay My Earthlink Bill by Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Earthlink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Earthlink Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Earthlink in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Can I Pay My Earthlink Bill by Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 3 months ago
Updated 3 months ago
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Can I use my phone to pay my EarthLink bill?
Can I pay EarthLink bills on my phone?

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