EarthLink offers multiple internet packs that provide high-speed services. You can select the most suitable internet package in terms of data usage, speed, and costs. The company's prices are relatively high compared to similar providers.
Do you find your recent monthly bills to be too high? You can try to lower EarthLink monthly rates by taking a few specific steps. Customer service may also help you find the best discounts and reduce expenses as well.
Go through your latest monthly bills. Make sure that all the costs are only for the services you signed up for. At times, your internet provider can add more plans without your knowledge.
Additionally, check if all the promotional discounts and credits are applied to the monthly bills. If you find any errors, notify your internet provider by contacting them through a phone call or the live chat option.
At times, you may also have too many add-ons to your package that you do not need. Look through your plan for unnecessary add-ons, such as extra data or a discount subscription to a streaming service you do not use.
You can cancel add-ons that you do not require to eliminate the additional charges.
You can also save costs by bundling different plans from the same company. Check if the internet provider offers any discount if you purchase its internet package along with web hosting, data security, and privacy products.
Ensure to check if the bundled pack comes with a commitment clause. Additionally, compare the bundle costs with the price of the plans separately. If you do not use any services from the bundle plan, it may not be a very cost-effective option.
You can analyze if the current internet speed package is sufficient for you. Plans with a higher speed tend to be pricier. If you do not use much speed from your current plan, it may be better to reconsider your plan.
Check if you can continue with your regular office work, casual browsing, and entertainment sessions even when you downgrade the plan. You may call EarthLink customer service to find cheaper plans with the right speed for you. EarthLink's help pages may also provide some solutions on using lower-speed plans.
You can save high costs if you qualify for the Emergency Broadband Benefit. Low-income families within a particular income bracket are eligible for this discount. You may also qualify if you are eligible for any public assistance programs like Medicaid, Lifeline, and more.
You can contact the company's customer representative to know if you are eligible for Emergency Broadband Benefit.
You can also reduce EarthLink monthly costs by trying to negotiate with the internet provider. Prepare an effective strategy by researching similar internet plans from other companies at lower costs.
Use this information to convince the company and reduce the monthly costs. Call customer care and convey your dissatisfaction with your bills.
The representative may offer a plan with lower costs or provide a discount code.
After thousands of Earthlink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get Earthlink to Lower My Monthly Rate? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Earthlink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Earthlink in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get Earthlink to Lower My Monthly Rate? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians