How Do I Schedule an Installation Appointment with Earthlink?

Getting an installation appointment has never been easier. When you are sure of the plan you want to purchase, get in touch with Earthlink with the most convenient location, date, and time, you will be available for the installation. Plan ahead so that you do not experience an internet service lapse. You may be required to pay an installation fee or decide to do the installation yourself. Either way, you will have all the equipment delivered on time and be back online in no time.

Once you've decided to take on Earthlink as your internet provider, all that's left is to schedule an installation appointment to have you all set up. The installation appointment is important because only then can you start enjoying your internet access. Making an appointment has now been made simple for your convenience. Follow this step-by-step guide on how to go about it.

Step 1: Get in Touch with Earthlink

On the Earthlink webpage you will get in touch with Earthlink specialists ready to resolve your issues. Click on "Get Internet Now" or "Support" to get started with an agent. Alternatively, talk directly to a specialist through the contact on the web page.

Step 2: Select an Address

Once you select your plan, you will need to enter your address. Alternatively, contact Earthlink specialists to inform them of your choice. The team will confirm your internet package purchase before confirming the installation address.

Step 3: Pick a Day and Time

Take time to decide on the most suitable day to have the installation done. Choose a day when you will not be committed, and you can be free to have the team install all your of your equipment. It's recommended that you be home for the installation process for both security and logistic reasons. It is advisable that you pick a date about two weeks before the expiration of your current service or before you move into your new address.

Step 4: Confirm Your Details

If you are moving to a new house, make sure to inform the installation team and confirm your new address. Nothing is more frustrating and costly than the installation team showing up to the wrong address for installation. If you are moving to a new address and the current occupants have not yet moved out, no need to worry. Earthlink will contact the current homeowners to make the necessary arrangements.

If you plan to do the installation yourself, make sure the items are shipped to a location you can access. Choose a convenient location, date, and time to make sure nothing gets lost. If you are moving to a new location, make sure you plan well so that the equipment does not arrive a day early or late. If you are not sure, have an overlap in your internet service.

Step 5: Pay for Installation

You will be required to make a payment for the installation fees. Earthlink outsources the installation service, and that results in an upfront fee of about $80. Once you make the payment, your scheduling is complete. You will receive a confirmation of the payment alongside a confirmation for the installation schedule. Earthlink will then go ahead and assign an installation team to you.

If you plan to do your own installation, you will not require to pay the installation fee. It is, however, advisable to have an installation team take care of the process. You will save yourself time and hassle.

Why Did GetHuman Write "How Do I Schedule an Installation Appointment with Earthlink?"?

After thousands of Earthlink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Schedule an Installation Appointment with Earthlink? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Earthlink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Earthlink Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Earthlink in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Schedule an Installation Appointment with Earthlink? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
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Schedule an Installation Appointment with Earthlink
Get In Touch With Earthlink
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