EarthLink is among the largest internet service providers with wide availability. The company provides internet access, web hosting, premium email, data security, and privacy products.
To make the transition to your new internet provider smoother, make sure to follow these steps:
Start by reviewing your current provider's policy. Check if you signed up for a contract of a year or two. If your termination date is approaching, you may start browsing through and comparing the internet plans of different companies.
If you want to change the internet provider before your contract expires, check if the company has any penalty for early termination. Some services have litigations, such as an early termination fee. The costs may vary according to your internet pack and the provider.
The connection type and packs differ in each state. It is essential to find out if the plan you desire is available with EarthLink.
The company's official website enables you to find out the availability of services in your area. By taking these steps, you can verify the plan's availability:
You can go ahead and cancel the previous internet subscription if a better plan is available with the new provider. Make sure to verify if the previous company has some exit procedure and follow it.
You may have to return the router, modem, and other devices you rented from the company. Return such equipment promptly. Any late returns or damages make you liable to penalties.
The previous provider is most likely going to try convincing you to continue with the same services. They may offer better plans at a lower rate and more benefits. Analyze if these deals are more beneficial to you. If not, you can confirm the cancellation and complete the exit procedure.
Next, you can contact customer service to switch your internet plan to EarthLink. Inquire about the company's internet services, speed, and costs. Additionally, check if you are eligible for any discounts.
Make sure to find out the equipment and installation prices as well. After confirming your internet plan, you may book the installation. Schedule a setup date and time at your convenience. The customer representative may ask for your name, email address, phone number, and street address.
You may also reach out to the internet company through its live chat feature. You can receive instant replies 24/7 regarding your queries and doubts.
Customer representatives assist you in selecting the right EarthLink internet plan.
After thousands of Earthlink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My Internet Provider to Earthlink? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Earthlink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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