How Do I Track My Eastbay Order?

You can place an online order with Eastbay whether you are registered or not with the site. However, if you don't have an account and want to view the tracking information of an order, you will need your customer and order numbers to access the information. Registered users can simply log in to their account and visit their order history page to locate and track an order.

With so much theft taking place in the world today, it is important that you keep track of your online orders. Some online stores make it easy for you to track your orders, where others may be more complex. For example, many online stores allow you to track your order right from your account page by viewing your order history, finding the order you wish to track, and clicking on "tracking details". In this article you will learn how to track your Eastbay order.

How to Track an Order You Placed Online at Eastbay

The fastest way to track an order on Eastbay is by using one of the two options I have provided below. However, if you require further assistance, click here to contact a customer support agent at Eastbay. An agent can also help you obtain your order status. Please note that you can place an order without registering for an account on Eastbay.

Tracking an Order for Registered Users

If you are a registered user, you will be able to track your package very easily in just a few simple steps. In fact, all you will have to do is simply visit the website, login to your account, and click on the order you want to track.

To better assist you here are step by step instructions that you can follow to track your online order on Eastbay:

  • Step one: Start by clicking here to access the website.
  • Step two: Click on, "My Account" located at the top right corner of the screen.
  • Step three: Enter your customer number or the email address you used during registration along with the password you created and login to your account.
  • Step four: From your account page, click on the "Order History" button.
  • Step five: A list will display that contains all the orders you previously placed and their current status. Click on the button that says, "View Order" next to the order you want to track.
  • Step six: To view the tracking information for that particular order (if available), click on the, "Track It" link located directly under shipping information.

Tracking an Order for Unregistered Users:

If you are not a registered user, you will need your order or customer number to track your order. These numbers can both be found in your confirmation email, you should have already received when your order was placed. If you did not receive a confirmation email, you will need to contact a customer support agent for assistance, but first, check your spam folder as there are times when emails get sent there.

If you have your order or customer number, you can check the status of your order online by following these simple steps:

  • Step one: Visit the website by clicking here, then click, "Order Status" located at the top right of the page.
  • Step two: Enter your customer and order numbers in the correct fields and click, "Submit".
  • Step three: Under shipping information, click, "Track It" to view the status and other tracking information of the package.

Why Did GetHuman Write "How Do I Track My Eastbay Order?"?

After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Eastbay Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Problems?

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