How do I get a refund for not getting on an overbooked EasyJet flight?

A simple 6 step guide for solving this common Easyjet problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Booking reference, Date of booking, Flight number, Email address on the account
The best way to submit a refund request is to use their online form. When you are ready to submit your details, open this form in another tab to start your submission.
Enter the flight details in section 1, titled "1. Details of delayed/cancelled flight/denied boarding" and select "Denied boarding" from the drop down menu for the reason for your refund.
Then in section 2, enter your personal information.
Enter the payment details that you used to pay for your flight in section 3.
In section 4, enter all of the details of the passenger(s) on the flight.
The last section has a box that you need to click to let them know that you aren't a robot, then check the box below that that certifies that the information you submitted is accurate. Finally click Continue and your submission will be sent to them for review.
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Author: Adam • May 19th, 2017

About this Step by Step Guide

After thousands of Easyjet customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for not getting on an overbooked EasyJet flight?; When will November '** flights from Gatwick to Inverness be released?; Check in at gatwick can I still go to a easyjet check in at gatwick; Can I use my passport if it's out of date; How can I make special requests with Easy jet?; HOW MUCH IS IT TO CHANGE NAMES ON A FLIGHT... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 108 minutes to get through these steps according to other users, including time spent working through each step and contacting Easyjet. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Easyjet Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Easyjet that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for not getting on an overbooked EasyJet flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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