If you're a fan of Electronic arts and have ended up with two accounts, you may be wondering whether it's possible to merge the two. While you can link accounts on EA, you will lose your achievements from the games that you've played and that have been moved. This may be annoying, especially if you've spent many hours playing. Merging two accounts with Electronic Arts is known as a persona transfer and is an incredibly risky process.
When you create a platform-specific username, you'll be given a persona that you can be used to play games. If you've got multiple Electric Arts account, you may decide to transfer your games or personas from one account to the other and to merge your accounts. While doing so brings many benefits, you should understand that you'll also risk losing your game data. Persona transfers can cause damage to your accounts, and you'll also risk creating other complications.
You can combine Electric Arts accounts with less risk if one of the accounts doesn't have games on it.
If you merge accounts, you'll lose your game status and the progress you've made on all your games. This means that team data and additional items that have been purchased or earned during play will be lost. You should also be aware that persona transfers or merging of accounts can't be reversed. Electric Arts are unable to retrieve content that's been lost during the process, and they won't give you a refund for an item purchased during play.
Merge two accounts with Electronic Arts
You won't be able to merge your EA accounts yourself; instead, you should contact customer service to merge your accounts. Electric arts can help solve your problems and will ensure that there isn't a better solution before merging your accounts. They will try everything they can and will only risk putting your game saves at risk as a last resort.
If EA agrees to merge your accounts, they will remind you of the risks and ask you to agree to a disclaimer, which says that you've been made aware that the transfer can't be reversed.
If you've received a ban on your account, including bans for a persona, game, or on your whole account, you won't be able to merge with another account. You can't merge adult-rated games with a child's account or connect a game from a child's account to an adult account if the child will continue playing the games as they may have access to unsuitable content.
Contact Electronic Arts customer service team
If you still want to merge two Electric Arts original accounts after considering the risks involved, you'll need to phone the customer service team, who can give you further help and advice.
You can also go to the ‘Contact us' page of the EA website, choose your region, platform, and game and then select the contact option to be put in touch with an advisor.
After thousands of Electronic Arts customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Merge Two Electronic Arts Original Accounts? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Electronic Arts if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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