If you have had your Equifax password compromised, had your identity stolen, or have another reason to fear that others can access your Equifax account, you may want to place a security freeze on it until you can get everything sorted out. Here are the instructions for doing that.
You will need to create a myEquifax account first if you haven't already done so. To do that, follow these instructions:
Then, to place the freeze on your account, follow these instructions:
To place a freeze over the phone, follow these instructions:
To place a freeze by mail, follow these instructions:
Include one from List A and one from List B:
Social Security card
Court documents from a legal name change
Cell phone bill with your current address
Utility bill with your current address
After thousands of Equifax customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Place a Security Freeze on My Equifax Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Equifax if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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