How Do I Freeze My Equinox Gym Membership?
This helpful guide outlines how current Equinox gym members can freeze their existing membership. If you are an Equinox customer who needs to take a break from the gym, this guide will benefit you. The article explains the membership freeze policy, how to qualify for a medical freeze, how to freeze your membership, and how to get in contact with the Equinox team if you are still unsure of how to freeze your membership.
If you are a member of Equinox gyms, but you are unable to visit the gym this month or want a break from your membership fees, this article will help you.
You are an Equinox gym member because the company has high-quality facilities and is placed in a convenient location. However, you will be unable to attend the gym for the next month or two and would like to freeze your membership, but you are unsure of how to do so. Luckily, it is easy to freeze your membership if you follow these steps.
To discover the easiest way to freeze your Equinox membership, read this guide.
Equinox Gym Membership Freeze Policy:
Before you make the decision to freeze your gym membership, it is important to understand how the freezing process works. If you want to freeze your membership during the first 12 months of your membership, you have to continue paying regular monthly payments until you have paid off your initial 12-month commitment.
However, if you have already completed your first 12-month commitment, you will be able to pause your payments for a maximum of three consecutive months. It is only possible to freeze your membership once per year.
If the reason you want to freeze your membership is due to pregnancy, you may qualify for a medical freeze of up to nine months. To be offered a medical freeze, you must provide a doctor's letter.
Navigate to the Equinox Website:
The first step to freezing your Equinox membership is to visit the company website. Once you have arrived on the website homepage, scroll to the bottom of the page until you find the lower navigation bar.
From the lower navigation bar, locate the "About" menu. From the "About" menu, find and select the "Contact Us" hyperlink to view the contact information for Equinox Gym.
Contact Equinox:
To freeze your membership, you will need to contact the Equinox team. It is possible to contact Equinox via telephone, email, or live chat. Choose the contact method you prefer and get in touch with the team.
In order to freeze your membership, you will need to explain to the Equinox customer service representative the reasoning for your decision, membership details, name, and the gym you are currently signed up to.
Once you have provided all of the relevant information, Equinox should be able to freeze your membership and payments for up to three months.
If These Steps are Unsuccessful:
If you have followed these steps carefully, but you are still unsure of how to go about freezing your membership, you need to get in contact with the Equinox team via email, telephone, or live chat.
You can contact Equinox between 7 am and 8 pm EST Monday to Friday, or from 9 am to 6 pm on Saturdays. You will find the contact information for Equinox gyms on the company website, or visit the GetHuman website for up to date contact details and company information.
Company Name: Equinox
Keywords: Equinox, Membership, Freeze
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