How Do I Schedule an Appraisal with Esurance?

When you schedule your appraisal with Esurance, you can relax knowing it will be carried out by prescreened top-quality specialists. All work is covered by a guarantee that lasts as long as you own or lease. You can schedule an appraisal quickly and easily with Esurance online or even submit pictures without bringing in your vehicle if the damages are not severe.

It can be confusing to understand an insurance policy, but Esurance makes scheduling an appraisal easy and simple. Esurance uses its E-star repair network to carry out its appraisals and they can be booked in several ways. Outlined below is the process you can follow to book an appraisal with the E-star repair network.

Scheduling An Appraisal With Esurance

By choosing E-star to handle your repairs, you can rest assured that you will receive top-quality work. All repairs carried out are guaranteed for as long as you own your vehicle, giving you the peace of mind that if anything goes wrong you will be covered.

Through The Online Portal (Website or App)

  1. To book the appraisal, you need to create a claim by logging into your online profile through the website or app on your device and clicking the file claim button.
  2. You will need to provide all of the necessary details about your vehicle and what you need to be appraised. Then, when prompted, use the search tool to find your preferred E-star repair shop or
  3. You can choose to be contacted by a friendly representative who will help you locate the closest facility in the e-star network
  4. The auto body shop you choose will receive an automated request to contact you in order to arrange a convenient time for the appraisal.
  5. Once the appraisal has been completed they will be sent directly to Esurance so you don't need to worry about a thing

Photo Claims

You can also choose to handle the repairs yourself if you like. With a photo claim, you simply submit the pictures and Esurance will take it from there.

  1. The first step is to open the Esurance mobile app and tap on the menu icon and tap on the claims button
  2. You will land on the claims overview page where you need to select the Appraisal Centre
  3. Select the get started button.
  4. You will be requested to take pictures of the damaged areas and submit them
  5. The next step will be to enter the VIN number and other specific details about the vehicle
  6. Once all the information has been completed you can click on the submit now and complete buttons
  7. Within one business day, you will hear from your claims rep to receive an estimate for repairs or schedule an in-person inspection

Remember, if you ever get stuck you can always contact a friendly support consultant at E-surance who will assist you with the appraisal process regardless of which one you choose to use.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Schedule an Appraisal with Esurance?

Why does GetHuman Write How-to Guides for Esurance Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Esurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Schedule an Appraisal with Esurance? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Esurance

Asked 3 years ago
Updated a year ago
Viewed 1,839,691 times
Esurance
Car Appraisal Esurance
Booking An Appraisal with Esurance
Esurance Vehicle Insurance Appraisal
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!