Is Esurance Auto Insurance Any Good?

Esurance is a popular auto insurance provider that is available in almost every state. It offers basic coverage, a wide array of discounts, decent customer satisfaction, and strong finances. It is also well known for an easy to use website and mobile app, making doing business with the company easy.

If you need auto insurance, you need to compare the various options to find the company that offers the right terms for you. Esurance is one of the more popular auto insurance companies and might be one of the auto insurance providers you are looking into. Read on to find out whether Esurance's auto insurance is any good.

Esurance Customer Satisfaction

J.D. Power keeps track of insurance providers' customer satisfaction levels. Its most recent study rated Esurance 823 out of 1,000, which is an average rating.

Esurance Coverage

Esurance offers liability coverage for bodily injury and property damage and for medical payments. It also offers personal injury protection, collision policies, and comprehensive policies. These policies represent all the state-mandated minimum requirements for all of the states that Esurance operates in.

Esurance Discounts

Esurance has an especially large selection of discounts, including discounts for homeownership, going 5 years without filing a claim, completing defensive driving courses, installing anti-theft devices, paying your insurance premiums upfront, and more.

Esurance Ease of Use

Esurance is famous for customers being able to do everything online, including making payments, filing claims, and managing policies. The website and mobile apps are well known for being exceptionally easy to use.

Esurance Availability and Reliability

Although Esurance is not available nationwide, it is available in 43 states. It also has superior financial strength as a company, meaning that it should not ever have a problem paying out claims.

The Takeaway

All in all, Esurance seems to range from average to above average in its features. Its customers seem to be reasonably satisfied. Although it offers little more than state-mandated minimum coverage, the many discounts it offers mean that you have many opportunities to save money with this company. These features, along with its ease of online use, mean that Esurance is indeed a good company.


If you need to ask more questions about Esurance, you can contact one of its customer service representatives. They are available via phone call.

Why Did GetHuman Write "Is Esurance Auto Insurance Any Good?"?

After thousands of Esurance customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Esurance Auto Insurance Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Esurance if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Esurance Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Esurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Esurance Auto Insurance Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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