Step By Step Guides for Solving Etsy Issues

Instructions to help with popular customer service issues

Popular Etsy How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Etsy customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Etsy customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Etsy customers

I ordered a locket and it didn’t go through the first time said “oops we hit a snag try...
My account seems to have been shut down
nothing happened, that's the problem. I order ring I want size (small, medium, large...
want to place an order for a personized signet ring and the instruction are very confus...
I have been scammed on your site for $**.**
************* item from Teriiis*I opened a request thru you and nothing has happened...
J ai pass* une commande le * octobre: un lapin vison avec swarowski en porte cl*s.*Je d...
I have not received my order and no where to track my order
I have received my order and where to track my order
Did not receive my item
I am trying to place an order and it is charging twice for shipping for two items. One...
Someone made a purchase on my PayPal account with Etsy and it wasn’t me. Thank you Bren...
I no longer have the phone which I used to authenticate that I was who I said I was. I...
I've got my order today .it is a then rug but not what I wanted so how do I return and...
I'm told to verify two very small deposits from Plaid. I did. Plaid says already verifi...
My Etsy account has the wrong email address so the last two items I ordered ( receipt...
I have never opened account with you but I received an email and now see you’ve taken m...
Your tel. cut off. No live person available on the line.*I am waiting for return label...
See more issues reported by Etsy customers

Does GetHuman write how-to guides because they are a partner of Etsy?

GetHuman has no affiliation whatsoever with Etsy, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Etsy have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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