Etsy.com is a popular online store where customers can buy vintage items as well as a wide variety of handmade items and craft supplies. While it's very easy to purchase items on Etsy, there is always the possibility that you might not be satisfied with what you buy. Returning an item and requesting a refund is easy. You just have to follow a few simple steps. You can always contact Etsy if you have any questions.
You will need to contact the shop on Etsy where you purchased your order to request a refund. Be aware that not all shops have the same refund policies. You can always go to the Help With Order page to view the shop's policy. It's located under View Shop Return Policy. If the seller you are dealing with doesn't allow refunds, you can always open a case with Etsy to determine if you are eligible for a refund. The two reasons you would be eligible for a refund are if you never received your order and if your order did not arrived as described on the shop.
To request a refund, you just need to follow a few simple steps. If you still have questions, you can reach out to Etsy.
After thousands of Etsy customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Etsy.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Etsy if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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