Founded in 1996, Experian is one of the world's credit bureaus and they strive to assist individuals and businesses alike in credit matters. But what if you need to reach someone? That depends on why you need to contact Experian, after all, you need to get to the correct department or contact to reach the quickest resolution.
Experian's Support Page
If you go to https://www.experian.com/help/, you'll find multiple topics covered as well as a search field to make looking for something more specific easier. Here is also where you can dispute something on your credit report, add a fraud alert or even a security freeze on your credit report. There are also tips for when you are denied credit or have questions on what to do if your identity is stolen. There are also articles that can shed light on preventing fraud and how major life events can affect your credit score.
However, there are some issues that self-guided research cannot handle alone. Read on to review a few situations and your options on reaching Experian.
Your Experian Membership
Experian's customer service number for membership inquiries is 1-479-343-6239 and you'll be able to reach someone Mondays through Fridays from 6 A.M. until 8 P.M. PT and on Saturdays and Sundays from 8 A.M. until 5 P.M. PT
Credit Report Disputes
For any issue regarding your credit report, you can either call the number listed on your report, open a dispute by mail or online.
https://www.experian.com/disputes/main.html is to report your dispute online. To dispute by mail visit the following link as it will provide the address and the instructions https://www.experian.com/blogs/ask-experian/credit-education/faqs/instructions-for-disputing-by-mail/
Your Credit Report
Did you know it was possible to obtain your credit report every 12 months, from each credit reporting agency, for free?
To request your free report online or to find instructions how to make your request by mail, please go to annualcreditreport.com.
To make your request by phone, please call 1-877-FACTACT.
To request your report from Experian directly for a fee or to sign up for a basic membership, please visit the Access My Credit Report option on Experian's resource page.
You can either visit the articles on identity theft on the Identity Theft And Fraud section on the resource page. Or you can call 1-888-397-3742 directly for guidance and support and to report the theft or fraud.
Please visit https://www.experian.com/contact/corporate-contacts.html to see the corporate contacts and view links to employment opportunities at Experian. Experian's corporate line for general inquiries can be reached by phone.
To view a list of departments for business customers, please visit https://www.experian.com/contact/business-services-contacts.html.
After thousands of Experian customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reach an Experian Customer Service Rep? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Experian if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Experian in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reach an Experian Customer Service Rep? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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