Experian: How do I add a security freeze to my account?

A simple 4 step guide for solving this common Experian problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the account, Billing address
Open this page https://www.experian.com/freeze/center.html
Click "Add a security freeze"
Write down your PIN number and click Continue
On the next screen you can fill in your personal information. Check the box Agreeing to the Terms and click Submit.
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Author: Adam • May 20th, 2016

About this Step by Step Guide

After thousands of Experian customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Experian: How do I add a security freeze to my account?; Make sure a paid account was updated or close or deleted; Money taken from my checking account! Why? I never signed up for anything!; I need to make a dispute online but can't sign in. It seems I didn't enter information right so now the system won't let me try again; Information that appears on my report is false; Getting a * year fraud lock. Getting a free Experian credit report with court documents proving identity fraud.... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 15 minutes to get through these steps according to other users, including time spent working through each step and contacting Experian. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Experian Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Experian that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I add a security freeze to my account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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