Fabletics is an American online retailer that sells women's sportswear, footwear, and accessories, on a subscription-based model. People sign up for a subscription and can choose to "shop or skip" every month from Fabletics online items.
The company has a strong online presence, along with over 20 brick-and-mortar shops. Fabletics was launched in 2013 and actress Kate Hudson is one of the three co-founders. If you have recently made an online order on Fabletics, keep reading to find out how to change or alter the order.
You can make changes to an order after placing it, but you have to hurry. The order can only be modified if it hasn't shipped out yet and Fabletics ships its orders quickly. You cannot make changes online, you will have to contact a Fabletics customer service representative instead.
You can call into the Fabletics customer service line. Make sure you have your order number on hand. The customer service representative will check on the status of your order, and if the order hasn't shipped, they will process the changes you want. After your changes have been made, you will receive a confirmation email with your new order details. Ask the customer service agent to stay on the line while you review the email to be correct.
If you prefer not to speak to someone on the phone, you can also contact the Fabletics customer service team via the live chat function. Similar to the above, you will need to have the order number on hand so the customer service representative can quickly check on the status of the order. It can also help to streamline the changes if you have the product item numbers for any new items you want to add to the order.
Keep the customer service agent on the line until you receive an email with your new order details and have a chance to review it.
After thousands of Fabletics customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Can I Alter or Change an Order I Have Already Placed on Fabletics? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Fabletics if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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