How Do I Remove a Review from My Business Page on Facebook?

This article discusses the steps to take to remove a review from your Facebook business page. Two options are discussed. The first is turning the review feature off and the other is to report a specific review to Facebook for consideration of removal from your Facebook business page.

How Do I Remove a Review from My Business Page on Facebook?

Facebook business pages are a popular way to market your business or brand, and one of the best features is the ability to allow consumers to share their reviews with others. However, there may be times when you wish to remove a review from your Facebook business page. You have two options when faced with this situation. If you have any questions about either process, you can reach out to Facebook.

Turning Off the Review Feature

The easiest way to remove a review from your Facebook business page is to simply turn off the review feature. While this only takes a few simple steps, it does remove all consumer reviews as well as the potential for future reviews. Since reviews can be such an important part of marketing your business or brand, this may not be the choice for you. However, if you do wish to do this, simply follow these steps:

1. Open Facebook and log onto your business page.

2. Find and choose Settings from the left side of your page.

3. Choose Templates and Tabs.

4. You will now see an option to allow you to toggle the Review feature to the off setting.

5. You have now removed this feature from your Facebook business page.

If you have any questions about how to turn off the Reviews feature on your Facebook business page, you can contact Facebook.

Steps to Take to Remove a Specific Review from Your Facebook Business Page

There may be times when you feel the need to remove a specific review from your Facebook business page. Unfortunately, this is not something you can personally do, but you do have an option. You can report the review directly to Facebook. This does mean that after you report it you will need to wait on Facebook to complete the process. Follow these steps to start the process to have a review removed from your Facebook business page.

1. Open Facebook and log onto your business page.

2. Choose More from list at top middle of your page.

3. Choose Reviews.

4. Click the three dots located at the top right of any review you want to report.

5. Click on Find Support or Report.

6. Follow the on-screen instructions.

Remember, if you need help with any of these steps, you can reach out to Facebook.

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Why Did GetHuman Write "How Do I Remove a Review from My Business Page on Facebook?"?

After thousands of Facebook customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Remove a Review from My Business Page on Facebook? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Facebook if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Facebook Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Remove a Review from My Business Page on Facebook? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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