How do I recover a hacked Facebook account?

In a nutshell: If your Facebook account gets hacked, there are several steps you can take to recover it and prevent future hacks. First, try recovering your account on the Find Your Account page by submitting your email or phone number. If you can't find your account, try variations of your name or enter the name of a friend. Contact Facebook's customer support team if someone accesses your account without your consent. Reset your password to log out hackers and enable two-factor authentication for added security. Lastly, remove unauthorized apps and be vigilant for suspicious behavior.

Nov 3, 2023

Introduction

Many individuals share and connect with their friends online through Facebook. Sometimes, hackers may gain access to these social networking accounts with various motives. If your account gets hacked, you may notice that new friend requests have been sent to people you don’t know, or there are sent messages that you didn’t write. If your account gets hacked, there are various steps to take to recover your account. Following these steps accurately will ensure that you regain access to your account and prevent potential hacks in the future:

Access the Find Your Account Page

If you can’t log in to your Facebook account, try recovering it first. Google the find your Facebook account page on your computer or mobile device. A new page opens where you must submit an email or phone number linked to your account. Enter the correct email address and click “Search.”

How do I recover a hacked Facebook account? (Step 1)

Try Variations of Your Name

If you can’t find your account on the Find Your Account page, try entering the nickname you used while registering. If you have a username, it becomes your personalized Facebook URL, and you can use it to try and find your account. The next step may require you to enter the name of one of your friends to make the search easier. Enter their full names, and try a variety of friends if the search for your account isn’t quite productive.

How do I recover a hacked Facebook account? (Step 2)

Contact Customer Support

Your Facebook account represents you as an individual; no one else should have access to it. If your account gets accessed by someone without your consent, contact Facebook’s customer support team as soon as possible. Review your account activity to identify actions that you did not initiate, such as posts and account setting changes, to report to the customer support representative as evidence.

How do I recover a hacked Facebook account? (Step 3)

Reset Your Password

Logging into your Facebook account requires your password, and if the hacker knows your password, it’s time to change it. Browse Facebook’s login page and click “Forgot Password” in the login section. A new page loads, where you must provide your Facebook account’s email address. You'll receive an email with a link for creating a new password. Create a strong password that’s easy to remember but can’t be guessed. A new password will log the other individuals out of your account and, hopefully, the hacker.

How do I recover a hacked Facebook account? (Step 4)

Enable Two-Factor Authentication

Facebook allows you to secure your account with an added security layer requiring verification, even if the individual logging in knows your password. You can choose whether to receive a verification code via an authenticator app or text. Ensure the mobile number that you provide is active and accessible to you when you want to log into your Facebook account.

How do I recover a hacked Facebook account? (Step 5)

Remove Unauthorized Apps

If you have downloaded a third-party application on your device, check whether it has access to your Facebook account. Hackers can grant access to such applications and use them to compromise your account. If these apps can access your account, revoke the permission and uninstall them.

Conclusion

If you share your password in multiple accounts, it’s good practice to change them. Most hackers use stolen credentials to attempt to access various accounts. If you constantly surf online, be careful when sharing your information and clicking links. Stay vigilant after you recover your hacked Facebook account and report any suspicious behavior.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I recover a hacked Facebook account?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Facebook Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover a hacked Facebook account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Facebook

Asked 5 years ago
Updated 4 months ago
Viewed 1,478,838 times
Facebook
Recover Hacked Account
Facebook Hacked
Recover Account
Lost Account
Account Recovery
Recover Hacked Account

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!