How do I recover my Facebook account if I can't receive the security code?

In a nutshell: This text provides a step-by-step guide on how to recover a Facebook account when users are unable to receive the security code. It includes instructions on accessing the recovery page, providing accurate account information, identifying friends in photos, using trusted contacts, establishing a recovery email, adding a mobile number, activating two-factor authentication, and reporting the issue to Facebook support. It emphasizes the importance of following these steps to increase the chances of successful account recovery.

Nov 14, 2023

Introduction

Many Facebook users face the frustrating problem of not receiving the security code for account recovery. This can happen for various reasons, from network issues to incorrect contact details. Not getting the security code means you can't confirm your identity, and without it, Facebook will lock you out.

Visit the Facebook Recovery Page

Accessing the recovery page is the first crucial step. Here's how to do it:Open your web browser.Navigate to your Facebook account recovery address.Press "Enter" to visit the page.

How do I recover my Facebook account if I can't receive the security code? (Step 1)

Input Your Account Information

To recover your Facebook account, provide the following accurate information:Email address or phone number linked to your Facebook account.Custom username (if applicable) to help identify your account.Full name as it appears on your Facebook account.

How do I recover my Facebook account if I can't receive the security code? (Step 2)

Identify Friends in Photos

Facebook employs various security features to protect your account, such as photo identification. You'll need to name the people in the photos to confirm your identity.

How do I recover my Facebook account if I can't receive the security code? (Step 3)

Use Trusted Contacts

You can use friends in your contacts to regain access to your Facebook account. Here's how to set that up: Using a computer, visit the profile of the account you want to restore. Beneath the cover photo, click on "More." Then, opt for "Find support or report profile." Select "Something else," and click "Next." Finally, click "Recover this account" and proceed by following the given instructions.

How do I recover my Facebook account if I can't receive the security code? (Step 4)

Establish a Recovery Email

Setting up a recovery email for your Facebook account is a smart move. Here's how to do it:Look for the "Recovery email" section. Click "Add Email Address."Enter the email address you'd like to use as your recovery email. Make sure it's an email you have access to.Facebook will send a confirmation email. Follow the instructions to confirm this as your recovery email.

Verify with a Mobile Number

Adding a mobile number to your Facebook account is a valuable step for account recovery. Here's how to do it:Under "Setting Up Extra Security," you'll see an option to "Use two-factor authentication." Click "Edit" next to it.Click "Add a phone number" and enter your mobile number. Facebook will send a code to your mobile number. Enter the code to verify your number.

Activate Two-Factor Authentication (2FA)

Two-factor authentication (2FA) is a vital layer of security that helps protect your Facebook account from unauthorized access. Here's why it's essential:Look for the "Use Two-Factor Authentication" option. Click "Edit" next to it.Click "Get Started" to begin setting up 2FA.Facebook offers several 2FA methods. Choose the method that suits you best.Depending on the method you choose, follow the on-screen instructions to complete the setup.

How do I recover my Facebook account if I can't receive the security code? (Step 7)

Reporting the Issue to Facebook

When all else fails and you're still unable to recover your Facebook account, it's time to reach out to Facebook's support team. Go to the Facebook Help Center.Use the search bar to look for "Recover Account." This will lead you to resources related to account recovery.If you can't find a solution in the helpful resources, look for a "Contact Support" or "Report a Problem" option. Click on it.Choose "Something Else" as your issue, and you'll find contact options. You can choose to contact Facebook via email or a form.

How do I recover my Facebook account if I can't receive the security code? (Step 8)

Conclusion

Regaining access to your Facebook account, especially when you can't receive the security code, can be challenging. However, by following the right steps, you can increase your chances of a successful recovery.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I recover my Facebook account if I can't receive the security code?

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