If you have encountered any problem or bug while using any of Facebook's features, you can easily report it so that the issue can be addressed within the shortest time possible. Issues that you can report range from abusive content, something not working properly, or general feedback.
Facebook says that reports from its users help the engineers identify and fix problems hence improving the overall user experience. Reporting any issues whenever they happen make Facebook a better place for everyone.
So, how do you report a problem on Facebook? Let us learn about it.
Follow the following simple steps to report a problem using a computer:
Follow these simple steps to report a Facebook problem using the Facebook mobile app:
Once you have submitted your report a problem form, Facebook engineers will receive the report and take time to review it. If you had included everything in your report, it would only take a few days for the problem to be resolved.
However, if the review team deems your information as insufficient, Facebook will reach out for more information to help the engineers resolve the issue. If the Facebook Support inbox status for a problem you reported says it is resolved, but you are still experiencing the same problem, be sure to report it again with detailed information.
You can even attach supporting screenshots if you have them. Just keep in mind that if you see something, say something. Reporting problems make Facebook a better place for everyone.
After thousands of Facebook customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I report that something isn't working on Facebook? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Facebook if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I report that something isn't working on Facebook? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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