How do I submit my identification (ID) to Facebook to get my account back?

A simple 6 step guide for solving this common Facebook problem quickly and effectively by GetHuman

Before you get started, be sure you have: Username, Password, Email address on the account, Pin/Password on the account
The reason they are asking for your ID is to verify that you truly are who you say you are. You can easily fix this by providing Facebook with your government ID. Make sure you have a government issued ID with your name, birthday or your name and a photo. If you don't have a government ID, you can submit two different forms of identification with just name and photo.
Take your identification and cover up any information that you do not want shown. Then when you are ready, either scan your license or ID with a scanner, or take a picture of it with your phone. Make sure you can clearly read your name that matches your Facebook account.
When you are ready to upload your ID, open this link
Scan your ID onto your computer so you can upload it in a minute
Back on the Facebook page, click "Upload" and select the scan or picture of your ID
Once it's uploaded, click submit and you should hear back from Facebook in 24-72 hours.
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
facebook login
facebook sign in
facebook app
facebook mobile
facebook fb login
my facebook
facebook login page
facebook account login
facebook account
facebook my page
facebook customer service
facebook phone number
facebook contact
facebook unblock
facebook support
facebook contact number
facebook help center
facebook disabled
Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Facebook customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I submit my identification (ID) to Facebook to get my account back?; Facebook Support Phone Number I-*OO-*O*-*OI*; I can't log into my facebook account because the email address they have on file for me is non-existent.; I can't log into my facebook account because the email address they have on file for me is non-existent.; how can I undo a page that has been memoralized; ser mare id mese email or phone no nikal gaya he to please help me mera phone number he **********... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 111 minutes to get through these steps according to other users, including time spent working through each step and contacting Facebook. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Facebook Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I submit my identification (ID) to Facebook to get my account back? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Help from a Live Expert

We partner with a West Coast company with live support techs available 24/7. Take advantage of a special $1 one-week trial membership and chat with a real, live person now!
Chat With an Expert


GetHuman shows free information and tools to help customers contact Facebook and solve Facebook customer service problems faster.

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!