The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?
Your company Facebook page is super important but one small problem with having one is what do you do if the admin of the page leaves and you can't access it. We'll tell you how to get it back.
Facebook's Business Manager is a comprehensive option for companies who want to track assets, delegate tasks without attributing ownership, and more. In fact, the ability to manage pages across multiple administrators and users is a huge perk for companies that need to divvy up responsibilities among several people. But this can also lead to some snags. For example, if the admin of a Business Manager account leaves and doesn't share the password, you won't have access to the company page. Thankfully, there are a few easy ways you can troubleshoot this problem.
Non-Admin? Access Pages Via Business Manager
Users who aren't the admin on a page can still request access to that page via Business Manager. To see if you're an admin, go to Settings at the top of the page and click Page Roles. Facebook outlines the following five-step process for requesting access to a page:
- Go to Business Settings.
- Click Pages.
- Click + Add.
- Select Request Access to a Page.
- Enter the Facebook Page name or URL you want to access.
Admin? Change and Assign Roles
For accounts with multiple admins, the other administrators can grant access to company pages. These individuals can also change roles, including removing users, which is a vital step when another admin leaves. As an administrator, you can follow these steps to remove an admin:
- Go to Settings > Page Roles.
- Click Edit.
- Click Remove.
- Click Confirm.
After clicking confirm, Facebook may prompt you to reenter your password. Note that individuals can also remove themselves from a Page by following the above steps.
Reset Your Password
If you're not an admin and can't work with the administrator to change roles or grant access to pages, you'll have to reset the Business Manager password. To do this, follow these steps:
Find your account. For this step, you can use the email, phone number, name, or username associated with the account.
- Click Search.
- Follow the remaining instructions to reset your password.
Use Your Google Account
Users who log into Google can use that platform to reset their passwords. Follow the previous steps for resetting your password, but click "Didn't get a code?" when prompted to enter the security code sent to the associated email address. Facebook will then prompt you to proceed with a Google login to change your Business Manager password.
Recover Your Account
If all else fails, you can recover the account. Explore this option if you can't access the email, phone number, or Google account associated with your company's Business Manager page.
Why Did GetHuman Write "The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?"?
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