What Do I Do If Someone Is Using My Phone Number or Email for Facebook?

Someone else using your phone number or email address for Facebook is both frustrating and can feel invasive. Fortunately, Facebook provides a number of options to reclaim your Facebook account, secure it, and ensure that it's associated with you phone number and email address only.

Logging into your Facebook account and finding out that your email address or phone number is associated with another account is disconcerting to say the least. Luckily there are remedies to take bake control of your Facebook account if someone is using your phone number or email address.

What To Do If Someone's Using Your Phone Number Or Email On Facebook?

Your first and best option to reclaim your Facebook account is to try to log into your Facebook account. When prompted for your password, try logging in. If and when it fails, select 'Forgot account?'. Provide your email address and click Submit. Shortly thereafter, you'll receive an email from Facebook with a link to reset your password. Once you've successfully reset your password, the imposter will no longer be able to login.

Next, go to the Facebook Help Center and search for "email already in use" or "phone number already in use". You'll be presented a form that provides multiple options to report your issue. Fill out the information provided and submit. It may take a few days, but Facebook Customer Service will work with you to resolve the issue.

If you get frustrated our bogged down in your efforts to reclaim your Facebook account because someone else is using your phone number of email address for Facebook, you can contact Facebook directly.

Tips To Safeguard Your Facebook Information

Their are a number of ways to ensure that your Facebook account remains secure.

  • Don't use your Facebook password for any other online accounts and never share it with others.
  • Ensure you create a strong Facebook password.
  • Never share your Facebook login account information.
  • Always logout of your Facebook account if using a public computer or a computer you share with others.
  • Never accept Friend Requests from people you don't know.
  • Never click suspicious links and be on the lookout for malicious or suspicious software.
  • Use the extra security options that Facebook offers like unrecognized login alerts, two-factor authentication, and choosing friends to be trusted contacts.

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What Do I Do If Someone Is Using My Phone Number or Email for Facebook?

Why Did GetHuman Write "What Do I Do If Someone Is Using My Phone Number or Email for Facebook?"?

After thousands of Facebook customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If Someone Is Using My Phone Number or Email for Facebook? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Facebook if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Facebook Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If Someone Is Using My Phone Number or Email for Facebook? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked a year ago
Updated a year ago
Viewed 696,269 times
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