What do I do if Facebook needs a government ID and I don't have one?
A simple 6 step guide for solving this common Facebook problem quickly and effectively by GetHuman
Email address on the account, Password
If you don't have a government ID, you can submit two different forms of identification that include your name and photo that match your Facebook profile. Before we begin, since we will need to scan and upload these files, go ahead and find them now and we will walk you through the process of uploading them to Facebook.
Once you have your two ID's make sure to cover any confidential information (social security number, license number), and make sure that your picture is clearly visible. If you don't want to cover the info with tape, you can always cover up the information once you have scanned the ID's by using the edit functions on a photography editing application.
Click "Upload" and select file from where you saved the scan to
Once the file is scanned, click Submit and you will hear back from them in 24-72 hours.
When they do respond to you, Facebook will send you an email once more asking you to confirm your ID. Follow the instructions on how to do that one final time and you will have your account unlocked and you will be able to login again!
Categorized:The GetHuman Team3 years ago
About this Step by Step Guide
After thousands of Facebook customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: What do I do if Facebook needs a government ID and I don't have one?; My posts aren't showing up on my newsfeed; Need to change email but don't have assess to my current one; My account is locked and have tried everything to get in; My group was taken from me and I've been blocked from it.; I would like to delete my account i have a very important job now which includes no social media acoounts... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 117 minutes to get through these steps according to other users, including time spent working through each step and contacting Facebook. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Facebook Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if Facebook needs a government ID and I don't have one? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.