What do I do if my Facebook account is disabled (and I don't have a government ID)?
A simple 8 step guide for solving this common Facebook problem quickly and effectively by GetHuman
If you Facebook account is locked or disabled and you don't have a government issued ID, you can submit two different forms of identification with just your name and photo that matches your profile. This guide requires you to either scan your ID's or be able to take a picture of them since you will need to upload them. If you are worried about confidential information, you can cover that up with tape and still recover the account. Make sure you can see it clearly then save the photo to your computer.
When you are ready to upload the file, note where you stored it on your computer so we can easily access it later.
Cover the confidential information on your ID like license numbers or passport numbers or social security number. You can use tape, or if you want to wait until you scan it, you can easily edit the scan with a photo editing application.
Scan you ID's onto your computer
Check to make sure the picture is clear so that your name, birthday and photo are visible.
Once you are ready and happy with your scan, use the link at the end of this step and click "Upload" and select file from documents or desktop. Click here to upload your file .
Once it is uploaded, click "Submit" and you will hear back from the Facebook team in 24 - 72 hours.
Once someone has reviewed your submission, Facebook will email you asking you one more time to confirm your ID. Reply to the email by registering your email account for that profile. Once you do that you will be back into your account and your account will no longer be disabled!
Categorized:Adam2 years ago
About this Step by Step Guide
After thousands of Facebook customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: What do I do if my Facebook account is disabled (and I don't have a government ID)?; im getting blocked for doing live streams every week without any reason; I can't get into my account and I provided my information. I really need my Facebook in order to talk to my family; Facebook disabled my account because of whom I'm with; Messenger games is disabled but only on my account; After giving Facebook my government ID, they are still asking for it, and locking me out of my account... So we put together this guide to try to help. It has 8 step(s) to it. It takes an average of 122 minutes to get through these steps according to other users, including time spent working through each step and contacting Facebook. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Facebook Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if my Facebook account is disabled (and I don't have a government ID)? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.