What do I do if my Facebook account is disabled (and I have a government ID)?
A simple 8 step guide for solving this common Facebook problem quickly and effectively by GetHuman
Login email address or mobile phone number, Full name, Government issued ID
If your Facebook account has been disabled, you will need to provide a government issued ID that shows your name, birthday and a photo that matches your profile. If you don't have a government ID, you can submit two different forms of identification with just your name and photo that matches your profile. Once you have your ID, you will need to scan it and upload it to your computer. Before you upload it, cover any confidential information. You also want to make sure you can see it clearly then save the photo to your computer.
Upload the file by selecting it off your computer by using a camera to take a picture or use a photo scanner to scan the pictures onto your computer.
Take your ID and cover the confidential information like license numbers or passport numbers
Scan the ID onto your computer using a scanner or camera.
Make sure each picture is clear so that your name, birthday and photo are clear.
Go to the contact form and click "Upload" and select file from documents or desktop . You can upload at this link, just
Click here .
Submit the request and send your ID to Facebook. You will hear back from them in 24 - 72 hours. Once you submit your identification forms, Facebook will delete them and wipe them from their browser history.
Facebook will then email you asking you one more time to confirm your ID. Reply to the email by registering your email account for that profile. You can also try to use the form they have on their site, which will ask you some of the security questions or other means of identifying your account. In the case your account is not disabled and you need help reseting your password, you can do so at this link
My account is not disabled.
Categorized:The GetHuman Team3 years ago
About this Step by Step Guide
After thousands of Facebook customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: What do I do if my Facebook account is disabled (and I have a government ID)?; Facebook Support Phone Number I-*OO-*O*-*OI*; I can't log into my facebook account because the email address they have on file for me is non-existent.; I can't log into my facebook account because the email address they have on file for me is non-existent.; how can I undo a page that has been memoralized; ser mare id mese email or phone no nikal gaya he to please help me mera phone number he **********... So we put together this guide to try to help. It has 8 step(s) to it. It takes an average of 111 minutes to get through these steps according to other users, including time spent working through each step and contacting Facebook. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Facebook Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if my Facebook account is disabled (and I have a government ID)? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.