Facebook has billions of users so it is no surprise that the site experiences issues from time to time. The company has so many pages to manage which takes a tremendous effort.
One of the issues that you will encounter with your Facebook business page is failure to load. The most common among issues faced by Facebook users is the homepage not loading.
You will be met by runtime error messages, partially loaded content or a blank screen. The following are common reasons why your Facebook business page might not be loading and how to remedy them:
You can fix the issue depending on which browser you are using. For Google Chrome, use the following procedure:
1. Open Google Chrome.
2. Click the tree dot icon at the top right corner of the browser to access the toolbar menu and then click 'Settings.'
3. Scroll to the bottom and click 'Advanced Settings.'
4. Select the 'Privacy' part and then click 'Content Settings.'
The procedure for Firefox is as follows:
1. Open Mozilla Firefox.
2. Type 'about:config' in the address bar and then click 'Enter.'
3. When prompted, click 'I'll be careful, I promise.'
1. Open Internet Explorer.
2. Click 'Tools' to see the menu.
3. Click 'Internet Options' and then click the 'Security' tab.
4. Click on 'Internet Zone.'
5. Click 'Default Level' and then go back a page.
Using HTTPS Instead of HTTP
Another reason why your Facebook business page might not be loading is because secure browsing is not available for the entire site. A good example is that secure browsing may not be enabled for various Facebook applications.
You will have to enable secure browsing for Facebook. You can do so by first typing https instead of http followed by Facebook.com when using the site. You will then follow the following procedure:
1. Click the 'Account' Menu located to the top right of your homepage.
2. Select 'Account Settings.'
3. Click 'Change' below 'Account Security.'
4. Uncheck "Browse Facebook on a secure connection (https) whenever possible.
5. Click "Save" and close the page.
6. Reopen your browser and go to Facebook.com.
Using an Outdated Browser
Another reason why your Facebook business page might not be loading is that you have not updated the settings on your browser lately. There are new updates coming out almost every week that fix various issues so you need to update your browser.
Using an outdated browser will lead to issues on many sites. You can simply uninstall your current browser and then redownload the latest version.
Too Much Browsing Data
It may also be the case that you need to clear your browsing data for certain sites to load correctly. The data will cause many sites to load as obsolete data becomes too much for it to handle.
You should clear your browsing data depending on your browser.
If you have any issues after trying the solutions above, you should contact Facebook customer service.
After thousands of Facebook customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Won't My Facebook Business Page Load? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Facebook if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Won't My Facebook Business Page Load? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.