A simple 4 step guide for solving this common Facebook problem quickly and effectively by GetHuman
Before you get started, be sure you have: Email, Password
This can happen for many reasons, but chances are with so many people using Facebook, someone mistakenly inout their phone number and so the number they accidentally listed, is actually your phone number. We can help you fix this. When you are ready to get started, open this page.
In the first section enter your Phone Carrier, Phone number and the country where you have service.
Select the option for "That phone was recently used to verify another account"
In the box for additional information, make sure to explain that you got a message that your phone number is being used on another account, and that you should be the only one with access to this account and phone number.
We've helped 6,264 people update their Facebook account information in the last 90 days. Let us help you!
After thousands of Facebook customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Why does my Facebook say duplicate phone numbers?; I no longer have the phone in order to get my login approval; I'm trying to use the search bar to ask a question on Facebook help and it won't search for me; Account was hacked email and p***word changed; i keep getting this message when i try to log in " you are trying too many times please try later"; "How can I recover my Facebook account if I forgot the p***word and no longer have the email I used?"... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 120 minutes to get through these steps according to other users, including time spent working through each step and contacting Facebook. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Facebook Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Facebook that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why does my Facebook say duplicate phone numbers? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.