My internet repeatedly fails with FairPoint Communications

A simple 7 step guide for solving this common FairPoint Communications problem quickly and effectively by GetHuman

(Option 1) Step 1: Restart your internet router
Step 2: Unplug all cords in the router
Step 3: Wait 10 seconds and plug them all back in
Step 4: After waiting ten- thirty seconds see if internet is responsive - be sure none of the lights on the router are still blinking.
(Option 2) Step 1: You can try and check if there is a power outage in your area below Option 3- If you are still having trouble reaching a FairPoint Communications customer service representative, GetHuman has multiple ways to help. Step 1: Be sure you have the correct information available to give to the representative to help make the process easier. This may mean having: Your account number Your telephone number Your social security number
Step 2: Try calling them on the phone. Below is a link to our best FairPoint Communications Phone Number -
Step 3: Did that work? Were you able to find the answer to your question? If "Yes" then you are all set and there's nothing left to do! If "No" then here are the best ways to get in touch with FairPoint Communications - and they should be able to help you finish resolving your problem. I hope these help - if not let me know and I can try to further assist you!
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of FairPoint Communications customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: My internet repeatedly fails with FairPoint Communications; My FairPoint phone line is not working however my internet works fine.... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 11 minutes to get through these steps according to other users, including time spent working through each step and contacting FairPoint Communications. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for FairPoint Communications Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like FairPoint Communications that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our My internet repeatedly fails with FairPoint Communications guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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