How Do I Order a New Fidelity Investments Debit Card?
If you have an account with Fidelity Investments, one of the largest financial services companies in the world, then you have the option to get a debit card.
A Fidelity debit or ATM card gives you access to the funds in your Fidelity Investments account. You can use it to make purchases anywhere where the card is accepted. You can also use it to withdraw funds from many ATMs all over the world.
You are allowed to draw funds from an ATM depending on your withdrawal balance and limit. The debit will then be reflected in your account or card statement within the next five days.
Fidelity Card Eligibility
Not all accounts with Fidelity Investments are allowed to have a Fidelity debit card. Accounts that are eligible for a credit card include non-retirement brokerage accounts, Fidelity Cash Management accounts with individual, joint tenant, and trust registrations. Accounts that are not eligible are retirement, business, corporate, and Fidelity managed account registrations.
Accounts with a foreign or military address are also not eligible for a Fidelity debit card. The same goes for an account that is in the name of a power of attorney.
There are no monthly or annual fees charged by Fidelity Investments for use of their debit cards. However, other financial institutions will charge fees for using their ATMs.
On the other hand, the fees charged by other institutions can be refunded in some cases. These include Fidelity Cash Management Account customers or Fidelity accounts coded Premium, Private Client Group, or Wealth Management.
You should check your Fidelity Debit Card Agreement for information on reimbursement limits.
There is a foreign transaction fee for every foreign transaction. You will be charged 1% for any non-US dollar transactions.
Ordering a New Debit Card
If you want to order a new Fidelity debit card, then there are several ways that you can go about it. It will depend on the type of account that you have with the company.
If yours is a non-retirement brokerage or Fidelity Cash Management account with individual or joint owners, you can order a new debit card through your account's "Manage Money and Payments" page.
If you own a trust account with Fidelity Investments, then you will use the ATM/Debit card application on the company's website.
If you have a joint account, you can also order a new debit card for the other owner of the account. You can do by either filling the ATM/Debit card application or contacting Fidelity Investments directly.
You can order a new debit card from Fidelity Investments if your card is damaged, stolen or expiring. You may also order a new card if you want to upgrade to a contactless debit card. If so, you will use the Fidelity debit card page to make the order. The number of the card will remain the same.
When you order a new debit card from Fidelity Investments, you should expect to receive your card within seven to ten days of when the company processes the order.
If you order a new Fidelity debit card because your old one is expiring, you can expect your card to be in the mail on or before the 15th of the expiration month. The expiration month is typically located on the front of your card.
You should know that debit cards from Fidelity Investments are limited to one per registered account holder. There are penalties if you are found to have multiple Fidelity debit cards.
For any issues when ordering a new debit card from Fidelity Investments, please contact customer service.
After thousands of Fidelity Investments customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Order a New Fidelity Investments Debit Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Fidelity Investments if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Fidelity Investments in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Order a New Fidelity Investments Debit Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.