How Do I Reset My Username and Password with Fidelity Investments?

Fidelity Investments is a brokerage platform that allows its users to trade in stocks, exchange-traded funds, mutual funds, and even cryptocurrency without paying a commission. If you forget your username or password, you can lose access to your Fidelity account. However, you can reset your login credentials by following the guidelines given in this article.

How Do I Reset My Username and Password with Fidelity Investments?

Fidelity Investments is a brokerage firm that deals with different financial services such as stocks, exchange-traded funds, options trade, mutual funds, index funds, cryptocurrency, wealth management, and retirement services. Fidelity Investments offers a good platform for people who trade frequently because they can place the trades without paying commissions.

The platform doesn't have an account minimum or fees to maintain your account. Fidelity also provides many research tools for its users. To enjoy these services, you need to have a Fidelity account. You can visit the official Fidelity Investments website or download their mobile app to access your account.

Sometimes you may lose access to your Fidelity account if you forget your login credentials. When this happens, Fidelity Investments allows you to reset the login credentials. When choosing a password for your Fidelity account, ensure that it is unique and that it does not contain obvious details such as your name or date of birth.

A strong password contains a mixture of letters, numbers, upper and lower case, and special symbols. To protect your account, ensure that you do not share your password with any other person and hide it as you fill it in. You should also not use a password that resembles your old password or username when resetting it. This article will take you through the steps to reset your Fidelity Investments username and password.

Resetting Your Fidelity Investments Username and Password

If you want to reset your username and password with Fidelity Investments, you can follow the guidelines given below or contact the Fidelity Investments customer support team for more help. Here is how you go about resetting your username and password with Fidelity Investments:

  1. Visit the official Fidelity Investments website or open the Fidelity Investments mobile app.
  2. Click on "Forgot Username" or "Forgot Password."
  3. Fidelity will require you to answer some questions to verify your identity.
  4. The details you require to verify your identity include your first and last names, date of birth, and the last four digits of your Social Security number.
  5. Click on "Submit" after you fill in these details.
  6. You will also be required to request a security code and the phone number where the code should be sent.
  7. Enter the 6-digit security code in the required field.
  8. Fidelity Investments will also ask you a security question that you must answer correctly.
  9. If you get the security question right, you will be prompted to create a new password or username.
  10. Ensure that you choose a unique password or username that you can easily remember.
  11. If you fail the security question, your account will be blocked until Fidelity verifies that it is not someone else who is trying to access it.

Contacting Fidelity Investments

If you fail to reset your username and password with Fidelity Investments, you can request help from Fidelity. You can do so by calling them and talking with one of their representatives and explain how you want them to help you. You can also live chat with the Fidelity Investments customer support team for more guidance. Another way to reach Fidelity Investments is by sending them an email, but the response will not be immediate. Fidelity Investments is also on Facebook and Twitter.

Why Did GetHuman Write "How Do I Reset My Username and Password with Fidelity Investments?"?

After thousands of Fidelity Investments customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Username and Password with Fidelity Investments? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Fidelity Investments if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Fidelity Investments Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Fidelity Investments in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Username and Password with Fidelity Investments? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Fidelity Investments

Asked 2 years ago
Updated 2 years ago
Viewed 125,769 times
Fidelity Investments
Reset my username and password with Fidelity Investments
resetting your Fidelity Investments username and password

What customers are saying about this and similar problems

Update bank info for loan amount, it won’t let me update
Update bank info for loan amount, it won’t let me update
I've received a letter that a former employer still had my ***k with Fidelity and that...
I placed an order for BBAI this morning at *:**:** EDST when the price was...
I placed an order for BBAI this morning at *:**:** EDST when the price was...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!