How Do I Unfreeze My Fifth Third Bank Account?

Having a freeze placed on your Fifth Third Bank account is a scary prospect. Regardless of the reasons it got frozen, it is best to remain calm and find a solution. To sort out such an issue, you can always reach out to the customer service desk via phone call. Emailing the organization is also a good option. Alternatively, you can visit a branch for further assistance.

Your bank account may have been frozen for a number of reasons. If Fifth Third Bank notes any suspicious activity on your account, they will freeze it for your safety. While it's easy to unfreeze your account, it is wise to establish why the account was frozen and follow the steps set by Fifth Third Bank to unfreeze your account.

Besides suspicious activity, there are some things that may force Fifth Third Bank to freeze your account. Unpaid taxes and student loans among other debts can cause your account to be frozen. During this period, you will not be able to make withdrawals. You will only be allowed to deposit money until you reopen your account.

Here is everything you need to keep in mind when you decide to unfreeze your Fifth Third Bank account.

How to Unfreeze My Fifth Third Bank Account

There are multiple options for Fifth Third Bank account holders who have been locked out of their online accounts. Whatever option you choose to work with comes down to personal preference and convenience. Below is a guide on how to unfreeze your Fifth Third Bank account.

1. Visit an Outlet

You can locate the nearest Fifth Third Bank outlet by checking the website and using the shop locator feature. By speaking to a representative, you can get help with questions about your frozen account. They can also recommend the best course of action and help you reactivate your account if possible. Upon reactivation, always update the customer information.

Before you schedule your visit, it is advisable that you call the Fifth Third customer service to find out what is needed. Also, remember to bring identification documents that can act as proof of ownership.

2. Reactivate Via Email

If you have been locked out of your Fifth Third account, it is possible to get it reactivated through email. Draft a well-curated email explaining the freeze and requesting the reactivation of your account. The email should be addressed to the Fifth Third Bank via customer service. When writing the email, always remember to provide your personal information and account details.

They may request more information for the sake of identification. After verifying the provided documents, the representative will lift freeze from your account.

3. Call Customer Service

The Fifth Third Bank has a reputable customer care desk. In the event that a freeze is placed on your account, you can always launch a complaint by calling customer service. Customer service is available through phone calls and live chat.

Depending on the reason your account was frozen, a customer care agent may be able to provide you with a guide on how to reactivate the account. In this case, they will require you to identify yourself and prove that you own the account. If they cannot help, they are going to recommend an alternative which may involve putting you through to a representative with a higher clearance.

How Do I Unfreeze My Fifth Third Bank Account?

Why Did GetHuman Write "How Do I Unfreeze My Fifth Third Bank Account?"?

After thousands of Fifth Third Bank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Unfreeze My Fifth Third Bank Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Fifth Third Bank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Fifth Third Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Fifth Third Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Unfreeze My Fifth Third Bank Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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