How Do I Recover My Fingerhut Account?

This article describes what to do if you can no longer log in to your Fingerhut account. Instructions are given for regaining access in every possible way: by using Fingerhut's password recovery tool, by using a linked email, by using your credit report, by calling Fingerhut, and by emailing it.

If it's been awhile since you last logged in to your Fingerhut account, you may find that you can no longer access it. You may have changed your computer since then, or gotten a new phone, and don't remember what your sign in information was. If you have a valid Fingerhut account but cannot access it, just follow these steps to fix the problem.

If You Just Forgot Your Password

If you can still access the email account you use to log into Fingerhut, do this:

  1. Go to Fingerhut's home page.
  2. Click on the Hello! Sign In link at the top of the page.
  3. Enter the email address associated with your Fingerhut account in the Email Address text box.
  4. Click on the Forgot Your Password? link under the Sign in to Fingerhut header.
  5. Go to the email account associated with your Fingerhut account.
  6. Open the response email Fingerhut sent you.
  7. Follow the instructions in the email. You should then be able to log into your Fingerhut account again.

If You Can No Longer Access Your Sign In Email

If you can't access the email account you use to log into Fingerhut, then you cannot easily recover your password. In that case, use one of these methods:

Use a Linked Email Account

If your Fingerhut sign in email was linked to another email account, perhaps as a recovery email, then do this:

  1. Follow steps 1 through 4 in the procedure given above.
  2. Go to the email account that was linked with your Fingerhut sign in email. Hopefully, Fingerhut's response email should appear there.
  3. Follow the instructions in the email. You should then be able to log into your Fingerhut account again.

Use Your Credit Report

If you have recently received a credit report, look through it for your Fingerhut account. Your account number may be there, or at least the last few digits might be. Even the last few digits might make it easier for Fingerhut's customer service to find your account. Provide them when calling or emailing their customer service team.

Regain Access by Phone

Call Fingerhut's customer service number. Tell the representative who answers the phone why you cannot access your account anymore. He or she should be able to reset your password for you after you provide enough personal information for them to locate your account and prove your identity.

Regain Access by Email

Email Fingerhut's customer service. Tell them that you can't access your account anymore because you lost access to your sign in email and cannot remember the password. Include your phone number, address, full name, and your customer number, if you have it. It may take some emailing back and forth, but they should be able to find your account and help you regain access.

If you have problems regaining access to your account, contact Fingerhut's customer service department. They have a phone line, a help forum, and a chat option.

How Do I Recover My Fingerhut Account?

Why Did GetHuman Write "How Do I Recover My Fingerhut Account?"?

After thousands of Fingerhut customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Fingerhut Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Fingerhut if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Fingerhut Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Fingerhut in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Fingerhut Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 3 years ago
Updated 3 years ago
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