Step By Step Guides for Solving Fitbit Issues

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

case number ******** my versa * still not working
Auch wenn die die * digits eingebe, erfolgt keine Verbindung, so da* ich auch mein fitb...
I have a versa and just purchased versa * in a different color. Can I use them both...
How can i be guaranteed to receive a fitbit that will work ?
I have a pacemaker and the function on the Inspire HR is extremely important to me.*I...
I was charged $** and I don't know what it is for. If it is for premium service, I don...
I have an alta HR the green light is on all the time I have followed all your instructi...
Hello,*I am Omar’s guardian and mother. We returned his New Fitbit a few days ago becau...
wont start*no lights so don't know if its charging*Tried the methods given on line but...
I am unable to sync my fitbit sense to my iPhone
Case number ******** my issue was not update any resolve it
My fitbit still got a x on. It
My fitbit still got that x on it
I bought a Fitbit Versa * on ** June ****.*My son came back from overseas on * July...
I have a charge *. Went swimming for the first time and it has stopped working. I thoug...
Aucune application fitbit compatible avec ma tablette Android A* perdu mon application...
Hi, I have a Fitbit Versa *. It's less than a year old and it has stopped working. I...
My Alta watch battery is dead.I want New battery .please hwlp me for this
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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