Step By Step Guides for Solving Fitbit Issues

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

Hello.*I have a problem with my Fitbit charge *, the battery drains out in under * hour...
please can someone help me with my issue as I feel I'm getting nowhere! I oredered a fi...
Would like to know who I can contact or talk to about a Health Fitness program support...
I accidently deleted my fitbit app from my Galaxy * cell phone. How do I get it back i...
my fitbit wrist watch not displaying any thing charged fully but nothing on screen
Have a new fitbit charge * .*When entering my gmail and password the message says that...
Cant connect to fitbit get to the * digit part and i get an error something went wrong...
Just got a fitbit inspire *. I wanted to track a walk. How do I stop it after my walk o...
Charge * screen is too dim to read at all
WANT TO RETURN THE FITBIT I RECEIVED TODAY, CAN'T ACTIVATE TOO COMPLICATED EXPECTED A W...
Fitbit lite versa lite
I bought Fitbit watch a week ago and everything was ok but I open the app today I got t...
I set the exercise to bike, hit start and then the start button and the charge * starte...
My fit bit stopped working. At first the screen just had all kinds of scribble & I viol...
Tried to purchase a new fitbit and couldnt place order through your website, it kept re...
My fitbit versa will no longer connect to my Samsung galaxy phone.
Took Fitbit off for * months when I put it back on I recharged it but it had the wrong...
Hi I have a vista lite watch. for the last few days it is showing me an X and says data...
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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