Step By Step Guides for Solving Fitbit Issues

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

My fitbit is always running late about *-* minutes late , its so frustrating.
My Fitbit on my phone keeps turning itself off. I cant see notifications. I have emai...
My wife and myself each have a new fitbit charge *.*I need to know how to set up an acc...
the display is dark, doesn't show the time date etc
My Fitbit was not used for a whole year I plugged it in it is charged and it’s working...
oxygen variation stopped working after update version *.** updated on ******* stopped w...
My fitbit inspire* will not sync with my new iphone**. The time on it is completely wro...
I have fitbit versa. We had screen locked its password with mobile phone. But we cannot...
My daughter lost her fitbit one. She truly loved it. I would like to replace it for h...
This is Patti Hamm. No problem with our fitbits. Just would like to say my husband ha...
how to clean the ristband and fitbit
My band broke while I was taking it off.
"data not cleared" **I tried everything that I know........I am at a loss....it won't...
I bought a versa* and have been trying for two days trying to attach the and am having...
I’ve had my Fitbit since April but the watch face went blank it has come back now but i...
My Fitbit no longer vibrates when I get a phone call or message.how do I correct this p...
I have a Fitbit Charge *. Suddenly I am led to a login page when I try to sync. I do n...
fitbit versa is just showing fitbit logo on the screen even though it is al synced to m...
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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