Having sold more than 100 million wearable devices, Fitbit is one of the largest fitness electronics companies and carries a variety of fitness and health trackers. It stands to reason customers that love this company would own more than one device. If that includes you, how do you add another Fitbit device to your account? This guide will answer that as well as cover restrictions that can prevent you from linking multiple devices.
According to Fitbit, you can't link two of the same device or devices that use the same operating system to your account. For example, if a married couple owns two Versa models, there must be separate accounts but there's no way to sync the data. However, if you own a Versa, Versa lite and an Inspire HR, you can synch all three because they all have different operating systems. You can even link an older model since Fitbit still maintains devices with older operating systems.
You can have one of each device model and MobileTrack, but for devices that use Fitbit App Gallery, you can only link one device at a time.
After thousands of Fitbit customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Add a Second Fitbit to My Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Fitbit if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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