Step By Step Guides for Solving Fitbit Issues - Page 2

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

I cannot get my Fitbit * to display texts or phone calls
My Fitbit stopped keeping time, gradually falling further and further behind real time...
my fitbit charge screen is black - wont turn on and all it does is vibrate when i try t...
My Fitbit won’t show calls or vibrate or show text messages, I’ve tried all the trouble...
Hi. My Fitbit inspire * arrived on **th September. It’s telling me I’ve done steps when...
I have a Charge* and I want to track my sleep however it brings up start and ending tim...
Hello. Fitbit Alta HR. My daughter hasnt used it for a long time. Now she wants to and...
I bought my Fitbit versa September **** I can’t get it to work I have a big red X on th...
Fitbit won’t sync with iphone
The problem hasn’t been resolved still need help still have red x
Fitbit screen is stuck on To Star first download the footnote app**I have the app*I hav...
I Need a new band for my Charge *. The * I have bought from Walmart don't stay connect...
I have sold my fitbit to a friend l, how does she set it up ?
My fitbit Alta HR not work, not charge since a month..please check and revert me as soo...
I need an XL band for Fitbit sense watch, graphite.Large is to small. Otherwise must return.
Can’t get watch to take phone or watch to get off down load or anything else it only ha...
Since your update my fit bit has been screwy. It’s not measuring sleep hours correctly...
I want a watch with a bigger printout and I want the display to stay on the screen for...
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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