Online shopping makes everything easier. It gives you comfort and convenience that you may not get from physical stores. There are times, however, that you may eagerly wait for an order only to realize that the product is not satisfactory. The product may be the wrong color, type, or size. Plenty of people make purchases on Flipkart and end up having to return them. You may wish to return your order because you got the wrong product or simply changed your mind. Flipkart's return process is simple.
The Return Process
If you choose this option, you are allowed to choose a similar product with a different color or size.
You can choose this option if the product of your choice is unavailable or out of stock. Flipkart will refund your money.
This option allows you to replace the item of your choice with a different one. The other product has to be identical. This option may help you if the product you ordered is either broken or defective.
The Return Process
The process of returning your Flipkart order starts when you fill out your Returns form. Flipkart will send you an email and SMS. It is possible to track your return process on the My Account page. If you want an exchange or replacement, you will get the new product at the same time as the pick- up.
Who Can Return their Flipkart Order?
There are many instances when you can replace, return, or get a refund for your order. The following are some of the common reasons why you may need to return your order.
When Your Order is Damaged or Defective
Always check your Flipkart orders to ensure that they are in great condition. It is possible to have a damaged product even when the packaging appears to be fine. It is also possible to find that the packaging is broken even when the product is in good condition. If, however, the product is not sealed properly, you have the option of returning it. You may get a replacement or a refund.
The Wrong Style, Color or Size
You can choose to replace your order if the item delivered is in the wrong size, fit, or style. If, for example, you ordered a pair of trousers and realized that it does not fit you or its in the wrong shade, you can return it and get a replacement. Flipkart has a replacement guarantee which covers all replacements.
Returns and Replacements for Products that are out of Stock
It is possible to find that the product you wish to get as a replacement is out of stock. Flipkart can give you a refund for your order if the seller's return policy allows you. You can click on the Notify Me feature to get an update when the product is back in stock. You may also get a refund if your replacement still doesn't meet your expectations.
If your refund is approved, you may get your compensation in any of the following three ways; as a credit in your Flipkart Wallet, as a refund through the same source, you used to make your payment, as an NEFT transfer.