How do I return my order to Flipkart?

Ordering clothes and other items has never been easier. Returns can get tricky. That's why we researched the best practices for returns when it comes to returning your items to Flipkart.

We can't deny the fact that online shopping is quite simple and quick. You enjoy the comfort of shopping from the comfort of your home or office with just a few clicks or taps. Flipkart is one of the leading E-commerce websites that offer superb online shopping experience.

You can find almost everything that you need on the platform. Just like any other online shopping platform, Flipkart strives to ensure that every client is satisfied with the services offered.

So, what happens when you order something from Flipkart and once your order arrives you realize that the product isn't exactly what you expected? Well, the Flipkart Returns process makes everything a little bit easier for you.

How Does the Flipkart Return Process Work?

Flipkart allows you to return products within a specified time. In most cases, you can easily return the product to the Flipkart door-to-door service. Follow these simple steps to return an order to Flipkart.

  1. The first thing that you need to do is to log in your Flipkart account and head to the Orders tab. Click on "Return" to create a return request.
  2. Remember the fact that depending on the type of product that you wish to return; your request may have to undergo the Flipkart verification process.
  3. After the verification process, you will be required to confirm your return decision based on the specific category of the product that you had ordered. Three options are available to you:
  • Exchange: You should go for this option if you want your current order to be exchanged for a new but identical product of a different color or size.
  • Replace: The replace option means that the product in your current order will be replaced with another identical product of the same color and size. You are allowed to select this option if your product is defective, broken, or spoiled.
  • Refund: If your preferred product is unavailable in your preferred color and size, you might be forced to choose the refund option so that your money can be refunded.
  1. Make sure that you have all the necessary items required to facilitate a smooth return process. You must have the original invoice, price tags, original packaging, accessories, any freebies that accompanied the product, etc.
  2. Pick, and Delivery of your order will be scheduled in case of replacements or exchanges
  3. If you decide to go for a refund, you will wait for the process to be initiated by the company and processed accordingly.
  4. Your return request will be fulfilled based on the company's return/replacement guarantee.
  5. Once you complete the return process, Flipkart will send one of their delivery guys to collect the product and send a replacement if that is what you opted for in the steps above. You will receive timely email updates throughout the return process and a receipt once the product is collected. Make sure that you keep the receipt safe until the replacement product arrives.

How Long Does the Returns Process Take?

Once you complete filling the return request, you will receive an instant email update at your registered email or an SMS on your registered phone number. You will also receive frequent email updates throughout the process.

You can also track the status of your return by visiting the My Account page on your smartphone or personal computer by clicking on My Orders.

If you want an exchange, the replacement product is usually delivered to you at almost the same time as the pick-up time. Remember to keep tracking your order to know the progress at every step of the way.

How do I return my order to Flipkart?

Why Did GetHuman Write "How do I return my order to Flipkart?"?

After thousands of FlipKart customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I return my order to Flipkart? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting FlipKart if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for FlipKart Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like FlipKart in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I return my order to Flipkart? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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What customers are saying about this and similar problems

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