Tracking your order on Flipkart has never been easier. It has a new tab 'My Orders' which makes the tracking process very simple. You can track your order through your mobile phone an app. The app makes it possible to track everything from the time you place your order to the different stages of shipping. Keeping track of your orders saves you the trouble of guessing when it may arrive.
How to Track Your Order
All the orders you make on Flipkart are saved on the app. It does not matter what payment options you choose. All the information will be displayed on the tracking page. The app directly takes you to the tracking page.
Go to 'My Orders' in the app and select it. You will see a list of everything that you have ordered. The app displays all the information including the product name and its image. Take a look at every time that you have ordered.
You will get a notification of when your item will be delivered.
It is possible to track your order in more detail. On the mobile app, there is a vertical line that will provide you with a guideline of your order's delivery sequence. It is a four-step sequence (ordered and approved, packed, shipped, and delivery.
The stage at which your order is in determines the line on your order. It may be green or grey. The stage at which your order is is highlighted with an icon. It is, therefore, easy to identify the stage of your order.
To see more details, click on each one of the steps and the app will provide you with all the necessary details. You will see the expected date of delivery. If, for example, your order has been shipped, then the app will provide you with information regarding where it has been shipped and dispatched. It also provides you with information about the relevant dates.
The app allows you to do much more than just track your order. The 'Cancel and 'Need Help?' are under the delivery sequence. If you tap on the 'Cancel 'option, you need to give a valid reason for it.
If you click on the 'Need Help?' option, a screen will appear providing you with lots of options such as cancellation, payments, discounts, and returns.
If you have trouble tracking your orders, then consider getting help from Flipkart's customer support. You may chat with the team or contact them through email.
Tracking an Order Through the Website
You can track your order through Flipkart's website using the following steps;
Tracking Canceled Orders
If you make a purchase on Flipkart, then it is possible to cancel your order if you change your mind. The customer care team will update you about within 24 hours. The tracking results will reflect the cancellation. Flipkart stops the shipping process for a cancelled order even if shipping has already started.
Tracking Return Orders
It is possible to track orders which you choose to return to Flipkart. You can use a third party courier for your returns. If you provide the tracking ID of your courier company, then you will receive an update when the return is done.
Flipkart allows you to track the status of your orders through their app or website using simple steps.