Frontier Airlines: I missed my flight because of a death in the family and was still charged?

A simple 6 step guide for solving this common Frontier Airlines problem quickly and effectively by GetHuman

If you had a death in the family, you can get a refund. Airlines can be a pain about this, but we can help you get your money back. The key here is to gather as much information about it. Do you have a death certificate or an obituary you can show them? Go ahead and take a moment to find that information now as we'll need to submit it to them.
Once you have your information go to this page to submit your claim
In the second section, enter all of your personal information
Section 3 is where you will need to enter the details of your flight.
In the last section you will want to detail the reason for not making the flight (death in the family).
When you are done, click "Submit".
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Author: Adam • March 31st, 2017

About this Step by Step Guide

After thousands of Frontier Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Frontier Airlines: I missed my flight because of a death in the family and was still charged?; My daughter is an unaccompanied minor in Denver...trying to get home to Memphis. Frontier canceled t; How to get a refund for a price change on a flight booked less than ** hours ago.; They are not honoring a connecting flight bought through Expedia, instead calling it two differen...; to correct the spelling of my first name on my reservation.; I was on a return round-trip flight from MCO to IAH on December **, ****. I was checking in and ...... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 109 minutes to get through these steps according to other users, including time spent working through each step and contacting Frontier Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Frontier Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Frontier Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I missed my flight because of a death in the family and was still charged? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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