How Do I File a Claim with Geico?

GEICO offers a simple online platform for filing claims. If the website doesn't work for you, the company's phone number is also available. No matter how you file your claim, be ready to provide info like your name, the name of the policyholder, and information regarding the incident.

File a GEICO Claim Online

If you're a GEICO customer, you can generally use the company's online claims platform to file your report. Here's how:

  • Go to GEICO's website
  • Scroll down and look for "Claims Center"
  • Select "Report an Incident"

From here, you'll be asked to identify yourself in relation to the report. If none of the options match your position, select "I am someone not listed here." You'll then be directed to call GEICO to file your claim.

If you do match one of GEICO's options, you'll need to provide the following information:

  • Your name or the name of the policyholder
  • Your policy number or the GEICO customer's number

After providing this info, you'll be brought to the next step of GEICO's claim process. Follow the on-screen instructions to continue and be ready to provide details about the incident.

How long does a GEICO claim take?

Although GEICO doesn't guarantee it, the company says your claim may be processed in as little as 48 hours.

How will I know my GEICO claim is complete?

GEICO will contact you when your claim is completed, but you can also track the status online by using the company's website and providing your claim number.

File a GEICO Claim by Phone

Although filing a GEICO claim is easiest online, you can also call the company to report an incident. Here's how:

  • Call GEICO
  • Answer the agent's questions
  • Provide your policy info

Your GEICO agent will walk you through the claim process and help answer any other questions you have.

If you don't get the help you need by calling GEICO, you can also email the company regarding its claim process. When filling out the form, be sure to provide your email so the support team can get back to you.

Can anyone file a GEICO claim by phone?

In most cases, you can file a GEICO claim by phone regardless of your relationship to the reporting incident — but using GEICO's website is usually easier.

How will GEICO get back to me if I file a claim by phone?

When you talk to your support agent, they'll ask for contact info or confirm the contact info they already have on file.

Why Did GetHuman Write "How Do I File a Claim with Geico?"?

After thousands of GEICO customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I File a Claim with Geico? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GEICO if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for GEICO Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like GEICO in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I File a Claim with Geico? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Can I file a GEICO claim online?
How to file a GEICO claim

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