If you're a GEICO customer, you can generally use the company's online claims platform to file your report. Here's how:
From here, you'll be asked to identify yourself in relation to the report. If none of the options match your position, select "I am someone not listed here." You'll then be directed to call GEICO to file your claim.
If you do match one of GEICO's options, you'll need to provide the following information:
After providing this info, you'll be brought to the next step of GEICO's claim process. Follow the on-screen instructions to continue and be ready to provide details about the incident.
How long does a GEICO claim take?
Although GEICO doesn't guarantee it, the company says your claim may be processed in as little as 48 hours.
How will I know my GEICO claim is complete?
GEICO will contact you when your claim is completed, but you can also track the status online by using the company's website and providing your claim number.
Although filing a GEICO claim is easiest online, you can also call the company to report an incident. Here's how:
Your GEICO agent will walk you through the claim process and help answer any other questions you have.
If you don't get the help you need by calling GEICO, you can also email the company regarding its claim process. When filling out the form, be sure to provide your email so the support team can get back to you.
Can anyone file a GEICO claim by phone?
In most cases, you can file a GEICO claim by phone regardless of your relationship to the reporting incident — but using GEICO's website is usually easier.
How will GEICO get back to me if I file a claim by phone?
When you talk to your support agent, they'll ask for contact info or confirm the contact info they already have on file.
After thousands of GEICO customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I File a Claim with Geico? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GEICO if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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