Is Geico Auto Insurance Any Good?

Reviews for GEICO's auto insurance describe low prices and trouble with customer support. To decide if the company is right for you, look at these reviews from customers and experts.

Although your specific coverage needs will be the biggest factor in choosing a car insurance provider, looking for a company with a reputation for good service is also important. Read on to find out if GEICO's auto insurance is any good.

GEICO Insurance Expert Reviews

Several consumer support agencies offer reviews of GEICO car insurance. Here's what the experts have to say in three important categories.

Customer Complaints

Nerdwallet, a personal finance and review company, notes that GEICO has fewer customer complaints than typical of a company its size. The Better Business Bureau backs up this claim, giving GEICO an A+ rating. The editors at WalletHub also give GEICO a good rating when it comes to customer complaints, saying that the insurance company has overall positive customer reviews.

Coverage Prices 

Many experts agree that GEICO offers affordable coverage and a good variety of discounts. J.D. Power, a company that provides analyses and reviews of various companies and products, also gave GEICO a high overall rating when accounting for coverage prices.

Policy Options

GEICO has average marks when it comes to coverage options. The reviewers at Nerdwallet mention that the company doesn't provide gap coverage, while other professional reviews say its good prices make up for its slightly limited policies.

GEICO Insurance Customer Reviews

Beyond expert reviews, it's a good idea to consider what GEICO customers think. Here's what reviewers have to say in several important categories.

Filing Claims

When GEICO members discuss claims, many describe the company's process as frustrating. One reviewer says, "Their process is a...nightmare." They explain that the company didn't meet their expectations when trying to get compensation for a claim.

Ease of Use and Support

One GEICO customer described the company's system as stream-lined, saying the process of making policy changes is "very clear and easy." Others say the combination of GEICO's claims process and customer support is sub-par. Still, other reviewers praise the company for its website, calling the platform "easy to use."

Coverage Options and Cost

Online reviewers seem divided when it comes to coverage options and their costs. While some say they're happy with their policy, others quickly point out the trouble they had with the claims process. Some describe GEICO's price as a good deal while still mentioning frustration with the company's customer support.

The Final Verdict

Ultimately, GEICO has a variety of pros and cons. Many experts say the company offers good coverage and good prices, while some customers describe its customer support as disappointing. To learn more about GEICO and whether or not it's right for you, try calling the company's free helpline to ask an agent about coverage options and prices.

Is Geico Auto Insurance Any Good?

Why Did GetHuman Write "Is Geico Auto Insurance Any Good?"?

After thousands of GEICO customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Geico Auto Insurance Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GEICO if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for GEICO Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like GEICO in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Geico Auto Insurance Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Does GEICO have good coverage?
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