Car accidents and other damages can occur at any moment. After attending to your medical needs, if any, there are several things to take care of. You have to file a claim, and GEICO takes care of car damages and repair costs.
The next step is to give your vehicle for repairs and an estimate at a body shop. The insurance company provides an Auto Repair Xpress program to connect you with various efficient body shops conveniently.
Nevertheless, the choice is entirely up to you. You can hire any repair service of your preference. The company does not hold you under any obligation to use recommended repair facilities. Moreover, the approved body shops are not available in every area.
However, it is recommended to use GEICO-approved body shops if available to receive quality repairs.
You can receive hassle-free repair services by choosing an approved body shop. Certified and experienced technicians handle your vehicle. Moreover, you receive guaranteed repairs as long as you own the car.
Follow the below steps to find a body shop from the Auto Repair Xpress Program.
You can also schedule your inspection online. However, it is recommended to allow GEICO to pay the service expenses directly to the body shop you choose. The insurance company pays the entire amount except the agreed policy deductible once the repairs are complete.
GEICO approves the repair shops that meet the quality standards. By choosing a body shop from the Auto Repair Xpress program, you can gain the below benefits:
You can easily find GEICO-approved-body shops online. However, if you face any technical difficulties, you may contact customer service. They can also answer your queries regarding your claim.
A live representative is available 24/7. Generally, the average wait time is about 20 minutes. To reach out to them faster, press 0 thrice.
Make sure to keep the relevant documents and information ready before making the call. You may have to mention your name, address, policy number, and other details. You can also reach out to the GEICO help desk with your queries.
After thousands of GEICO customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Which Body Shops Does Geico Allow Me to Use? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GEICO if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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