How Can I Cancel My Gamefly Account?

As a gamer, you may have a membership with GameFly but have decided you don't want to use that platform anymore. You may have also reached the end of your free trial and decided GameFly isn't the best option for you. You can cancel your membership online through your account access, or you can email GameFly support to request your account is canceled.

Gaming is a very popular activity around the world, but it can be expensive purchasing games and keeping up with gaming updates. GameFly is a video game rental company that allows you to try out the newest games at a fraction of the purchase costs. Users swap games at any time, pay no late fees and enjoy the option to keep games they love. GameFly is a great way to enjoy your gaming experience. However, you may be ready to cancel your membership for any number of reasons. How do you cancel your GameFly account? You can get information or assistance from customer support here, and you can read on to learn how to cancel your GameFly membership.

Whether you are reaching the end of your free trial period or you have found an alternative for your gaming needs, you can cancel your GameFly membership one of two ways, via your online account or through email.

Points to Consider

Before canceling your membership, make sure you have done the following:

  1. Check your account to see how many days are left before the next billing cycle. If you have some days left, you can wait to cancel right before the next bill is due.
  2. Make sure you have returned all rentals in your possession so you are not charged for the purchase price on unreturned items.
  3. Do you want to cancel your membership or downgrade to a less expensive plan? If you are looking to save money but still want to enjoy some GameFly content, this may be the best option for you.
  4. It is important to note that if you cancel your membership it goes into effect immediately. You cannot get refunds for any GameFly service not used due to cancellation.

Online Account

To cancel your GameFly account online, follow these steps:

  1. From your PC, open the GameFly website in your browser.
  2. Log into your account.
  3. Open the account management link.
  4. Select "Cancel My Membership."
  5. You will receive an email confirming your membership has been canceled.

Email Cancellation

If you are unable to cancel your Gamely membership through your account portal, you can email GameFly customer support to request your membership cancellation. In the email provide as much information as possible so your account can be located and canceled. You will receive an email confirmation once your account has been deactivated.

Canceling your GameFly account can be done through your online account access or via email. For more information or assistance, contact GameFly user support here.

Why Did GetHuman Write "How Can I Cancel My Gamefly Account?"?

After thousands of GameFly customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Can I Cancel My Gamefly Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GameFly if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for GameFly Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like GameFly in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Cancel My Gamefly Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 9 months ago
Updated 9 months ago
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