In the age of digital media, the idea that you can't just download or stream a movie or TV show whenever you want is an old-fashioned one. With so many options available to consumers today, why should they wait for their favorite film to come on cable? Luckily, there are ways around this problem, and GameFly is one. GameFly is a subscription service that allows users to rent video games and movies. However, how can you get a refund?
Generally, you can only get a refund from GameFly if you have not started streaming the game or movie that you rented. If you have already streamed it, you are not eligible for a refund. However, if there is some other problem with your rental, such as the game or movie not working correctly, then you may be able to get a refund.
To get a refund, you will need to contact GameFly customer service. They can help you with your rental and determine if you are eligible for a refund.
To get a refund from GameFly, you will need to take the following steps:
The support team can help you with your rental and determine if you are eligible for a refund.
If you are eligible for a refund, you will need to send back the game or movie you rented.
You will also need to send back any promotional materials included with your rental.
You will then be refunded the amount you paid for the game or movie.
To be eligible for a refund, you must request it within 14 days of receiving the game or movie. After 14 days, you will no longer be able to receive a refund.
If you do not request a refund within 14 days, you will no longer be eligible for one. However, you may be able to get a replacement if there is a problem with your rental.
The support team will give you instructions on how to send it back and provide you with a return address. You will also need to send back any promotional materials included with your rental.
Be sure to package the game or movie securely and send it back as soon as possible. If you do not send it back within 14 days, you may be charged additional fees.
If you lose the game or movie, you will need to contact GameFly customer service. They can help you find a replacement and may charge you for the replacement.
If you change your mind after renting the game or movie, you will not be eligible for a refund. However, you may be able to get a replacement if there is a problem with your rental.
Customer service can be reached in several ways, the most popular of which are email and phone. Generally, it takes about two days for an email to be answered, but depending on the issue, it could take longer. The wait time for phone support is usually less, with most people getting through within five minutes. If you do reach out by phone, make sure to have your account information handy.
After thousands of GameFly customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Gamefly? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GameFly if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like GameFly in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Gamefly? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.