The Black Friday sale is your chance to enjoy incredible discounts on Gamestop. You can save a lot of money on gamer gear including video game consoles, accessories, and new video games.
If you are not satisfied with the items you purchased during Gamestop's Black Friday sale, you may return them and request a refund. Return the item within 30 days. However, this does not apply to tablets. They have to be returned within 14 days from the date of purchase. Gamestop allows you to return items even after opening them. However, you may not always qualify for an exchange.
Considerations When Returning Gamestop Items
If you plan on returning an item to Gamestop, you must keep the following in mind:
1. You must return the item within 30 days of purchase
2. You have to include the cabling, manuals, and accessories that came with the product you are returning
3. Return the product in its original, unused condition. If it isn't, your return will be declined
4. The product you are returning cannot be damaged. All the parts have to be intact
5. If you purchased the item in a bundle, you have to return the entire bundle
You can return most items that you purchase on Gamestop. However, you cannot return digital games, downloadable content, or PC downloads. If your return successful, you may get a full refund.
The best way to return items to Gamestop is on their website. Give a genuine reason why you wish to return the item and mail it to the address on your return shipping label. Ensure that the item is in its original packaging. You may return items to the Gamestop store even if you bought them online. Remember to include their original packing list.
Contacting the Support Team
Consider seeking help from the customer service team if you need help returning an item to Gamestop from their Black Friday sale. The Support agents may help with any other concerns. The best way to contact Gamestop is on the phone. It is the fastest and most convenient support option. Phone support is appropriate for any of your concerns. Live chat is a great support option as well. It is the only other option to speak directly with an agent.
Consider seeking support on the help desk before attempting to contact the customer service team directly. The help pages cover issue-specific topics and answers to frequently asked questions. They have plenty of reminders, tips, and suggestions. On the help pages, you get to learn from both the support agents and other customers.
Facebook is the best support option for customers who may not need to speak directly with an agent. It allows you to get answers from the support team as well as other customers. If you ask for help in public, you are likely to get an answer fast. The customer service agents may suggest that you use other support options if they cannot help you on Facebook/messenger.
After thousands of GameStop customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Gamestop from Their Black Friday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GameStop if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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