GameStop: How do I cancel an order?

A simple 4 step guide for solving this common GameStop problem quickly and effectively by GetHuman

Before you get started, be sure you have: Login ID, Password
To cancel your order online, login to your account
Go to "Order History" Here you will see a list of recent orders.
You can click on an order number to review it. If your order has not shipped, then you will be able to cancel it or even update the information on it.
Or if you would like to call Gamestop to cancel then click contact info
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Author:The GetHuman TeamJanuary 15th, 2016

About this Step by Step Guide

After thousands of GameStop customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: GameStop: How do I cancel an order?; I need a copy of a receipt where i bought a game emailed to me; Im needing a copy of a receipt where i bought a game emailed to me; got the * uncharted and it said get the new one free when it comes out but i never got it when do i?; I ordered a Controller and it came broken; I have preordered a game but have not recieved the game.... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 98 minutes to get through these steps according to other users, including time spent working through each step and contacting GameStop. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for GameStop Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like GameStop that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I cancel an order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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