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GiftTree.com Customer Service

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Top questions and answers

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What forms of payment do you accept? GiftTree.com accepts various forms of payment to provide convenient options for customers. We accept all major credit cards, including... Read more

How can I track my order? You can track your order by logging into your account on our website and clicking on the "Track Order" option. You will need your order... Read more

What is the delivery timeframe for my order? The delivery timeframe for your order varies depending on the type of gift you have chosen and the destination. For our standard delivery... Read more

Do you offer corporate gifting services? Yes, we offer corporate gifting services to cater to the unique needs and requirements of businesses. At GiftTree.com, we understand... Read more

Can I cancel or change my order after it has been placed? Yes, you can cancel or make changes to your order after it has been placed, however, the timeframe for doing so is limited. If you... Read more

Do you offer international shipping? Yes, GiftTree.com does offer international shipping. We understand that the joy of gifting knows no boundaries, which is why we are... Read more

What is the return policy? GiftTree.com offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not completely satisfied To initiate a return, simply contact our customer service team, who will guide you through the process. Please note that personalized and perishable items, as well as gift cards, are non-returnable. Upon receipt of the returned item, a refund will be issued in the original form of payment, excluding shipping fees. If the gift was received damaged, we will gladly replace it free of charge. GiftTree.com values customer satisfaction and aims to make the return process as smooth as possible. Your happiness is our priority, and we stand behind every gift we send.... Read more

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Does GetHuman work with GiftTree.com?

GetHuman does not work with GiftTree.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to GiftTree.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check GiftTree.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!