If you need a simple checking account, GoBank may be a good option. Your account won't earn interest or any other benefits. You can, however, write checks with it. It is popular for its tools which make it easy to save and bank. The tools make it possible to set budgets, pay bills, and spend money within your means
If you forgot your GoBank account password, you can recover it in a few simple steps. You simply need to provide proof of identity. You can do it by submitting your social security number and the 16-digit card number.
Recovering Your Locked GoBank
GoBank may lock you out of your account if there is an ongoing review. It may happen if you requested a refund following a wrong charge. You may also be locked out if there are suspicious activities on your account. During that time, you may not access the funds in your account. They may request you to send documents such as receipts as proof that there is no suspicious activity on your GoBank.
If that is the case, you may need to contact the customer support team.
If You Forgot Your Username
With GoBank, your email is also your username. It is, therefore, very easy to remember. If, however, you do not remember it, visit the GoBank login screen and tap on the option 'Forgot Email.' If you are using the GoBank app, click on the option 'Forgot email or password?' and then 'Forgot Email.' You must provide your SSN and card information to get your username.
Changing Your Password if You Forgot it
It is possible to change your password if you do not remember it. Select the option 'Forgot Password' on the login screen. If you are using the app, you simply need to click on the options 'Forgot email or password?' and then 'Forgot Password.' Choose a new password that is strong and unique.
If you only want to change your password, log in to your account and click on the drop-down menu. Choose settings and you will be directed to where you can edit your password. On the iPhone, tap on Account, Security Settings, and then Change Password. For Android users, click on the menu icon at the top left of the screen. Click Account, Security settings, and then Password.
Finding Your Account Number
To find your account number, you must first log in to the account Find the words 'Account Number' at the top of your screen. Click on the words and your account number should be displayed. If you are using the app, log in and tap on the option 'Deposit.' Click on 'Direct deposit to find your account number.
The best way to reach a representative is over the phone. You will be connected with a representative in an average of 16 minutes. You may call them from Monday to Friday between 9 am and 5 pm PST. If you want to speak with a representative, the best time to call is 9 am. When speaking with the representative, explain why you are unable to use your account and the type of help you hope to receive. If they ask you to provide any details, you must be willing to do it. Even if you feel that GoBank is at fault, you must be polite. If you are rude or impatient, you may not receive the help you need. If you do not get help the first time, it is okay to call again.
GetHuman makes it possible for you to reach the customer support team fast. It connects you with the right representatives depending on your problem.
After thousands of GoBank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover Access to My Gobank Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting GoBank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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